Sims 4: error at start up

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Sims 4: error at start up

Post by kyletysonn on Sun 10 May 2015, 20:48

I keep getting this error at start up message when i open my sims. At first it seems to be going fine then all i get is a black screen with the sound no animations. Then it just pops up with the sims 4 starting page then crashes. I REALLY NEED HELP WITH THIS! i tried restarting my computer and redownloading everything but nothing has been working!! SOMEONE HELP ME!

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Re: Sims 4: error at start up

Post by coolcandy3001 on Sun 10 May 2015, 21:22

Go to My Documents/Electronic Arts/The Sims 4
Locate "Options.ini" Open it up.
Click Ctrl + F and type "fullscreen" change 1 to 0.

If that doesn't help, maybe your graphics card needs an update.
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Re: Sims 4: error at start up

Post by kyletysonn on Sun 10 May 2015, 21:46

Hey im on a mac. Any ideas?

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