Manual patch error message. [SOLVED]

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Manual patch error message. [SOLVED]

Post by fuus on Mon 06 Jul 2015, 16:41

I downloaded Sims 3- The Complete Collection and installed the base game, but when I ran the manual patch (TS3_1.67.2.0240xx_update.exe) it said, "The installed version of the application could not be determined. The setup will now terminate." The launcher insists I'm up to date, despite showing version 1.0.615.00107, so I can't update that way. Any help would be appreciated.

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Re: Manual patch error message. [SOLVED]

Post by Webmaster on Mon 06 Jul 2015, 16:50

Hello,

Where exactly did you get your base game version from?
Did you install the base game version that was included with the Complete Collection?

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Re: Manual patch error message. [SOLVED]

Post by fuus on Mon 06 Jul 2015, 21:18

Yes. I ran Sims3Setup.exe that came with the Complete Collection. I also have a script error on the launcher. It predates the problems I'm having now and never seemed to do anything bad, but in case it's related, it says: an error has occurred in the script on this page. Line: 104 Char: 3 Error: expected identifier, string or number code: 0 and a url at thesims3 website that I'm not allowed to post.

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Re: Manual patch error message. [SOLVED]

Post by Webmaster on Tue 07 Jul 2015, 23:00

@fuus wrote:Yes. I ran Sims3Setup.exe that came with the Complete Collection. I also have a script error on the launcher. It predates the problems I'm having now and never seemed to do anything bad, but in case it's related, it says: an error has occurred in the script on this page. Line: 104 Char: 3 Error: expected identifier, string or number code: 0 and a url at thesims3 website that I'm not allowed to post.
Hi there,

No, the "Script Error" is not related, it's a bug on the webpage that loads when your Launcher opens.
As for the error you get, you can try two things: first is uninstalling the base game, restarting your PC and then reinstalling the base game.
Worth a try. If that didn't work, it might also be a Registry. Only way I can help you with that is if you join the Forum's Chatbox when you see me online on the Forum. If I have time to help, I'll join the Chatbox too.

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Re: Manual patch error message. [SOLVED]

Post by fuus on Thu 09 Jul 2015, 19:10

Restarting and reinstalling didn't work. I guess we'll chat later then.

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Re: Manual patch error message. [SOLVED]

Post by The_gh0stm4n on Thu 09 Jul 2015, 20:31

@fuus wrote:Restarting and reinstalling didn't work. I guess we'll chat later then.


Did you extract the contents of the Complete Collection with the program WinRAR, and into a single empty folder ? Also, try un-installing the base game and re-boot the computer. And after the re-boot, resume with re-installing from scratch.

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Re: Manual patch error message. [SOLVED]

Post by fuus on Fri 17 Jul 2015, 00:15

Thanks for the help Admin, it seems to work now.

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Re: Manual patch error message. [SOLVED]

Post by Webmaster on Fri 17 Jul 2015, 00:27

Problem solved via TeamViewer.
Enjoy the game and do not hesitate to contact us again if you need more assistance! The Sims 3 plumbob

Should anyone else run into the same issue, try THISMystery solved

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Re: Manual patch error message. [SOLVED]

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