Manual patch error message. [SOLVED]

View previous topic View next topic Go down

Manual patch error message. [SOLVED]

Post by fuus on Mon 06 Jul 2015, 16:41

I downloaded Sims 3- The Complete Collection and installed the base game, but when I ran the manual patch (TS3_1.67.2.0240xx_update.exe) it said, "The installed version of the application could not be determined. The setup will now terminate." The launcher insists I'm up to date, despite showing version 1.0.615.00107, so I can't update that way. Any help would be appreciated.

fuus
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 64 bits (x64)

Posts : 4
Points : 845
Reputation : 0
Join date : 2015-07-06

View user profile

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by Adwomin on Mon 06 Jul 2015, 16:50

Hello,

Where exactly did you get your base game version from?
Did you install the base game version that was included with the Complete Collection?

_________________
Bonsoir, friend.


~ Nobody's gril. ~
avatar
Adwomin
free society
free society

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : GTA Series, Cities: Skylines, Prison Architect, Borderlands series
Female Posts : 19211
Points : 1026423
Reputation : 2253
Join date : 2010-03-12
Age : 16
Location : Del Perro Heights

View user profile https://www.games4theworld.org

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by fuus on Mon 06 Jul 2015, 21:18

Yes. I ran Sims3Setup.exe that came with the Complete Collection. I also have a script error on the launcher. It predates the problems I'm having now and never seemed to do anything bad, but in case it's related, it says: an error has occurred in the script on this page. Line: 104 Char: 3 Error: expected identifier, string or number code: 0 and a url at thesims3 website that I'm not allowed to post.

fuus
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 64 bits (x64)

Posts : 4
Points : 845
Reputation : 0
Join date : 2015-07-06

View user profile

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by Adwomin on Tue 07 Jul 2015, 23:00

fuus wrote:Yes. I ran Sims3Setup.exe that came with the Complete Collection. I also have a script error on the launcher. It predates the problems I'm having now and never seemed to do anything bad, but in case it's related, it says: an error has occurred in the script on this page. Line: 104 Char: 3 Error: expected identifier, string or number code: 0 and a url at thesims3 website that I'm not allowed to post.
Hi there,

No, the "Script Error" is not related, it's a bug on the webpage that loads when your Launcher opens.
As for the error you get, you can try two things: first is uninstalling the base game, restarting your PC and then reinstalling the base game.
Worth a try. If that didn't work, it might also be a Registry. Only way I can help you with that is if you join the Forum's Chatbox when you see me online on the Forum. If I have time to help, I'll join the Chatbox too.

_________________
Bonsoir, friend.


~ Nobody's gril. ~
avatar
Adwomin
free society
free society

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : GTA Series, Cities: Skylines, Prison Architect, Borderlands series
Female Posts : 19211
Points : 1026423
Reputation : 2253
Join date : 2010-03-12
Age : 16
Location : Del Perro Heights

View user profile https://www.games4theworld.org

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by fuus on Thu 09 Jul 2015, 19:10

Restarting and reinstalling didn't work. I guess we'll chat later then.

fuus
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 64 bits (x64)

Posts : 4
Points : 845
Reputation : 0
Join date : 2015-07-06

View user profile

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by The_gh0stm4n on Thu 09 Jul 2015, 20:31

fuus wrote:Restarting and reinstalling didn't work. I guess we'll chat later then.


Did you extract the contents of the Complete Collection with the program WinRAR, and into a single empty folder ? Also, try un-installing the base game and re-boot the computer. And after the re-boot, resume with re-installing from scratch.

_________________
Respectfully,

The_gh0stm4n
G4TW Forum Gatekeeper



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, Plants vs. Zombies: Garden Warfare, Titanfall, Team Fortress 2, Darkest Hour, GTA V, GTA: San Andreas, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, Dishonored, Call of Duty, Battlefield, The Binding of Isaac: Afterbirth†, Enter the Gungeon.
Male Posts : 14458
Points : 19184
Reputation : 2037
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by fuus on Fri 17 Jul 2015, 00:15

Thanks for the help Admin, it seems to work now.

fuus
Beginner
Beginner

Windows version :
  • Windows 7

System architecture :
  • 64 bits (x64)

Posts : 4
Points : 845
Reputation : 0
Join date : 2015-07-06

View user profile

Back to top Go down

Re: Manual patch error message. [SOLVED]

Post by Adwomin on Fri 17 Jul 2015, 00:27

Problem solved via TeamViewer.
Enjoy the game and do not hesitate to contact us again if you need more assistance! The Sims 3 plumbob

Should anyone else run into the same issue, try THISMystery solved

_________________
Bonsoir, friend.


~ Nobody's gril. ~
avatar
Adwomin
free society
free society

Windows version :
  • Windows 8
  • Windows 7

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : GTA Series, Cities: Skylines, Prison Architect, Borderlands series
Female Posts : 19211
Points : 1026423
Reputation : 2253
Join date : 2010-03-12
Age : 16
Location : Del Perro Heights

View user profile https://www.games4theworld.org

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum