"The Sims 4 has stopped working...."

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"The Sims 4 has stopped working...."

Post by jolygox92 on Thu 16 Jul 2015, 22:37

My game was working fine but all of a sudden whenever I try to play it crashes at the beginning loading screen. It says "The sims 4 has stopped working. A problem caused the program to stop working correctly." I really wanna play the game. Does anyone know how I can fix this? Thanks in advance. Why God.

My computer is windows 8 & I downloaded my game from you guys. In case that matters.. Lol.

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Re: "The Sims 4 has stopped working...."

Post by justxannemarie on Thu 16 Jul 2015, 23:54

tried to download the sims creator demo from origin, and then run it with origin?
after that you can play sims offline. i had this problem once, don't know if i had the same message, but i had the same problem and it solved it

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Re: "The Sims 4 has stopped working...."

Post by jolygox92 on Fri 17 Jul 2015, 02:51

That didn't fix it either.  WhatDidUJustCallMe?

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Re: "The Sims 4 has stopped working...."

Post by Schendrick on Fri 17 Jul 2015, 06:19

I've been experiencing this, too. I've checked the TS4 forums and some players are also experiencing it. They don't seem to have any solution for it except an auto-save mod. I haven't tried it, but they say that it saves every sim day.

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Re: "The Sims 4 has stopped working...."

Post by carbonara on Fri 17 Jul 2015, 13:38

It worked before then suddenly it stopped working? I encountered this problem a while ago but turns out it was caused by a bad CC. I got rid of the CC and everything works fine. The other time I think I messed with something, but re-applying the ultimate fix fixed it for me, have you tried doing either?

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Re: "The Sims 4 has stopped working...."

Post by jolygox92 on Fri 17 Jul 2015, 19:59

I've never used any mods or anything.. So I don't know anything about that. Lol  Shocked

I've been playing for a few weeks and it's been fine until now. I have the ultimate fix & I don't have any CC. It won't even go to the game. It just goes to the loading screen and then crashes, then I get that message.

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Re: "The Sims 4 has stopped working...."

Post by The_gh0stm4n on Sat 18 Jul 2015, 11:53

@jolygox92 wrote:I've never used any mods or anything.. So I don't know anything about that. Lol  Shocked

I've been playing for a few weeks and it's been fine until now. I have the ultimate fix & I don't have any CC. It won't even go to the game. It just goes to the loading screen and then crashes, then I get that message.


Hello and welcome to the forum,


See this here:







You can find this option in Control Panel/System/Advanced/Performance/Settings. Choose the setting that I marked with an arrow in the screenshot ("turn on DEP for essential Windows programs and services only"). The click on "Apply and then on "OK".

Now re-boot the computer ! After the re-boot, play on and see if anything improved. Another possibility could be to lower some graphics settings , in the in-game options (when you are in the main menu).

See for now if that improves anything. Good luck !

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Re: "The Sims 4 has stopped working...."

Post by SimSimma on Sat 18 Jul 2015, 22:50

Same thing for me too, I even uninstall & reinstalled, run as administrator, ultimate fix, repair, you name it! What's going on?! smh

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