Sims 4 has stopped working

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Sims 4 has stopped working

Post by simloverjen23 on Wed 29 Jul 2015, 06:49

Hello! Ive been playing the sims 4 with no issues for a while now and ever since i installed get to work it crashes frequently! Yes i did the ultimate fix to a T, i have changed the DEP settings, i am running on laptop mode, offline, this issue started way before i installed my ccs, i have done everything imaginable. Heres my crash report if it helps

ource
The Sims™ 4
 
Summary
Stopped working
 
Date
‎7/‎28/‎2015 4:01 PM
 
Status
Report sent
 
Description
Faulting Application Path:        C:\Program Files (x86)\Electronic Arts\The Sims 4\Game\Bin\TS4.exe
 
Problem signature
Problem Event Name:        APPCRASH
Application Name:        TS4.exe
Application Version:        1.7.65.1020
Application Timestamp:        555636ec
Fault Module Name:        TS4.exe
Fault Module Version:        1.7.65.1020
Fault Module Timestamp:        555636ec
Exception Code:        c0000005
Exception Offset:        00cde425
OS Version:        6.3.9600.2.0.0.768.101
Locale ID:        1033
Additional Information 1:        0959
Additional Information 2:        09593f9da90b75ffdc16dbd9b5ea953f
Additional Information 3:        b4d0
Additional Information 4:        b4d0bb1eb12f1ea2bddc2da927fe86ae
 
Extra information about the problem

Bucket ID:        31cda76f070f4621ba9e7a8af1339052 (74229723254)

Please help me! I just want to play my game without it crashing every so often and without me saving every minute like a mad woman!  Why God.

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Re: Sims 4 has stopped working

Post by apollobollo on Wed 29 Jul 2015, 13:01

if i would get stuff like that i would reinstalled the game Very Happy  
but backup you sims folder before Wink

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Re: Sims 4 has stopped working

Post by simloverjen23 on Wed 29 Jul 2015, 16:34

@apollobollo wrote:if i would get stuff like that i would reinstalled the game Very Happy  
but backup you sims folder before Wink

How do you do that? Sorry im a noob

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Re: Sims 4 has stopped working

Post by apollobollo on Sat 01 Aug 2015, 08:06

you don't know how to reinstall ?
or backup the game?

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