launcher not working

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launcher not working

Post by tennisrocket8 on Mon 03 Aug 2015, 22:52

Hi,

I have the Sims 3 downloaded from a CD I bough in a store. Yesterday I downloaded University Life from here and everything worked fine. Today I just downloaded Town Life Stuff and it's not working. When I open the Sims 3 launcher, it doesn't show that I have University Life- only Town Life. Then when I press play, it starts to open, but a box pops up that says "The Sims 3 unable to start game service initialization failed." Then when I press okay another box pops up saying "exception raised. unhandled exception at ______ at address ______. Do you wish to debug it?" I've tried yes and no. It exits, I try to open TS3 again, and it keeps happening.

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Re: launcher not working

Post by Phoebe on Mon 03 Aug 2015, 23:39

Hello,

Have you applied Ultimate Fix after you installed Town Life Stuff?
 If not, you need to apply the Ultimate Fix.

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Re: launcher not working

Post by tennisrocket8 on Tue 04 Aug 2015, 01:46

Yes, I did install it. At first not even the launcher would open to let me play, so I figured I would do the Ultimate Fix. But after installing it, now it helped open the launcher to play, but I still can't get the game open.

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Re: launcher not working

Post by Phoebe on Tue 04 Aug 2015, 10:19

Hello,

Ultimate Fix isn't something you can "install". It's crack files that you need to copy and paste your game file. 

Please install Ultimate Fix(Mac version) from here: http://games4theworld.bestgoo.com/t752-the-sims-3-ultimate-fix-should-fix-most-of-your-problems
Then read the instructions carefully, you cand find it in the rar file. You only need to copy and paste the files. But make sure you read carefully the instructions first.

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Re: launcher not working

Post by tennisrocket8 on Tue 04 Aug 2015, 19:25

Sorry. I didn't mean install. I applied the Ultimate Fix perfectly.

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Re: launcher not working

Post by tennisrocket8 on Tue 04 Aug 2015, 19:43

Oh and a new update. Up until now, I haven't been logging in, but when I try to log in from the start screen, it automatically crashes without showing the two pop ups I stated earlier.

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Re: launcher not working

Post by Phoebe on Fri 07 Aug 2015, 10:15

Hello,

The Ultimate Fiz works %100. It means you do something wrong, or just skipping a step.

I'd suggest you to wait a little while until our newest guide with pictures are out and you can follow it.

I'll let you know from here if it is out.

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