Can't uninstall Sims 4 (I messed it up, need to start over)

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Can't uninstall Sims 4 (I messed it up, need to start over)

Post by SerenityNow on Wed 19 Aug 2015, 16:47

Hi

Firstly thank you for all you do! Smile

I need to uninstall The Sims 4 because I've made a mess and need to start all over again. I had downloaded everything from you and have been playing merrily since it came out. Today I tried to download the temporary fix from you but there's something wrong with my internet connection, it keeps going off and on so I got errors on my downloads. I needed a torrent, so I finally gave in and downloaded it from Reloaded. I forgot to turn off my antivirus so perhaps that's what messed it up. I moved things to try and fix it and it became too much of a mess, so I've uninstalled Reloaded's addon and will now rather wait for your Admin to make a torrent (or my internet to work properly). So now I want to uninstall and then reinstall everything up until today's fix so I can play in the meantime. When I try to uninstall my game from you, it says "could not update the ini file C:\Program Files etc \RldOrigin.ini. Verify that the file exists and that you can access it."

I saw a similar question here and they said to delete that Origin.ini file, but I don't seem to have it anymore. 
Please help!

Thank you!
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Re: Can't uninstall Sims 4 (I messed it up, need to start over)

Post by SerenityNow on Thu 20 Aug 2015, 07:54

Anyone?   Help please
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Re: Can't uninstall Sims 4 (I messed it up, need to start over)

Post by BklynLadyy1 on Thu 20 Aug 2015, 15:27

I had the same problem with the ini file and I tried multiple things but what worked for me was when I went to uninstall the sims 4 instead of uninstalling the game there was also an option to repair it. You can try to see if it can be repaired first and see if that helps.

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Re: Can't uninstall Sims 4 (I messed it up, need to start over)

Post by SerenityNow on Thu 20 Aug 2015, 17:49

Thank you so much for your suggestion. I JUST managed to sort it out before I saw your post. Someone told me to move the RldOrigin (without the ini) file to my desktop and then try uninstall and it worked!  Can't touch banana
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