Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

View previous topic View next topic Go down

Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by Lubicze on Mon 24 Aug 2015, 21:03

Hi guys. I have a little problem with The Sims 4. A few months ago I was able to launch the game, but now I have this error:

 

My Graphic Card IS up-date to latest version, so IDK what I have to do. Anyone?

Lubicze
Beginner
Beginner

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : League of Legends, The Sims series
Male Posts : 6
Points : 886
Reputation : 0
Join date : 2015-08-24
Age : 20
Location : Poland

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by The_gh0stm4n on Tue 25 Aug 2015, 02:23

@Lubicze wrote:Hi guys. I have a little problem with The Sims 4. A few months ago I was able to launch the game, but now I have this error:

 

My Graphic Card IS up-date to latest version, so IDK what I have to do. Anyone?


//MOVED


Hello and welcome,

Did the error come up with the latest Spa Day/Kitchen stuff-update ? Also, navigate to Documents\Electronic Arts\The Sims 4 and open the Config.txt file. Scroll down to the portion that says "Graphics device info", and copy + paste that text portion here. For the purpose of collecting information, it might be useful for us, though I'm not sure if we can come up with a direct solution right now, sorry.

_________________



G4TW Forum rules // G4TW Forum FAQ // G4TW Downloads // G4TW on ThePiratebay

How to install The Sims Medieval // The Sims 2 overview ! // How to install The Sims 3 // Expansion install checklist for TS3 // How to install The Sims 4



Feel free to e-mail me for general questions about G4TW & site navigation problems. Also, when after 24 hours of you posting a topic on the Forum you have not received a reply and still need help, you can send me an e-mail message as well!



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, PvZ: Garden Warfare, Team Fortress 2, Overwatch, GTA: San Andreas, GTA V, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, COD, Battlefield, The Binding of Isaac, Military strategy games (Darkest Hour, Hearts of Iron, Arsenal of Democracy, etc.)
Male Posts : 14977
Points : 19911
Reputation : 2118
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by Lubicze on Tue 25 Aug 2015, 12:54

I didn't run The Sims 4 for a month, until the Spa Day/Kitchen stuff-update. 



Config.txt wrote:=== Graphics device info ===
Number:          0
Name (driver):   AMD Radeon HD 5700 Series
Name (database): Radeon HD 5700 Series [Found: 1, Supported: 1]
Vendor:          ATI
Chipset:         Vendor: 1002, Device: 68b8, Board: 200a1787, Chipset: 0000
Driver:          aticfx32.dll, Version: 8.17.10.1404, GUID: D7B71EE2-2BF8-11CF-4B71-0000BEC2C535
Driver version:  1404
Monitor:         \\.\DISPLAY5
Texture memory:  1010MB
Vertex program:  3.0
Pixel program:   3.0
Hardware TnL:    1
Opt. features:   +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz

Lubicze
Beginner
Beginner

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : League of Legends, The Sims series
Male Posts : 6
Points : 886
Reputation : 0
Join date : 2015-08-24
Age : 20
Location : Poland

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by Lubicze on Tue 25 Aug 2015, 19:06

Well, even when I installed a original version The Sims 4 I have this error too. So IDK What happend.

Lubicze
Beginner
Beginner

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : League of Legends, The Sims series
Male Posts : 6
Points : 886
Reputation : 0
Join date : 2015-08-24
Age : 20
Location : Poland

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by Lubicze on Tue 25 Aug 2015, 20:33

Here I'm. Again. I fixed my original game. 

I had to open "Game Properies...", next I had  to turn off "Origin in Game" and type "-w" in "Command Line Arguments"

Now, how I can do it with Ur game (with fix)



I FIXED GAME WITH FIX Smile I add Fix to original game, so I can play now. Smile Anyway, TY for help.

Lubicze
Beginner
Beginner

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : League of Legends, The Sims series
Male Posts : 6
Points : 886
Reputation : 0
Join date : 2015-08-24
Age : 20
Location : Poland

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by SeoY on Tue 25 Aug 2015, 22:16

@Lubicze wrote:Here I'm. Again. I fixed my original game. 

I had to open "Game Properies...", next I had  to turn off "Origin in Game" and type "-w" in "Command Line Arguments"

Now, how I can do it with Ur game (with fix)



I FIXED GAME WITH FIX Smile I add Fix to original game, so I can play now. Smile Anyway, TY for help.

Hi there! Very Happy

It's good to hear that! Thanks for letting us know what you did to fix it. This will certainly help in the future.

As your problem seems solved now, I'll close the topic. Don't doubt to come back if you need anything else. Have fun!

_________________
"The capital lies before us my friend. What a sombre place it seems and one that holds the answers to many a mystery." - Quirrel.


"Isn't this a wonderful spot for a rest? I so love the sound of the rain upon glass."
avatar
SeoY
Minecraft Moderator
MC Wizard & Keeper of the Realm
Minecraft Moderator MC Wizard & Keeper of the Realm

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Hollow Knight, Dishonored, Bioshock Infinite, Bioshock 1-2, The Sims series, Terraria, Metro 2033, Metro: Last Light, Batman: Arkham series, Ōkami, Metal Gear Solid series, The Binding of Isaac, Silent Hill, Ace Attorney, Civilization V, Portal 2, Minecraft
Male Posts : 1730
Points : 3798
Reputation : 302
Join date : 2013-10-12
Age : 21
Location : City of Tears

View user profile

Back to top Go down

Re: Unable to start: Can't run the sims 4 with the video card in this system [SOLVED]

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum