Did every step but not responding~ [SOLVED]

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Did every step but not responding~ [SOLVED]

Post by Kerari on Mon 07 Sep 2015, 02:24

I followed every step of the video, excluded all the files and folders that should be allowed but when I get to The Sims 4 screen, it becomes not responding.
Im not sure how to fix this ~ It'll be nice if anyone can help me out ~!   Help

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Re: Did every step but not responding~ [SOLVED]

Post by SeoY on Mon 07 Sep 2015, 18:15

Hi there, @Kerari! Very Happy

Did you wait for a little bit before closing the game? Sometimes, when loading, the game will say that it's not responding. But if you wait for a little bit without choosing to close it, it will respond again and open normally.

Also, try temporarily renaming the The Sims 4 folder inside Documents\Electronic Arts. When the game starts, it will create a new folder. See if the game starts up fine then.

Please, let us know how it goes. Good luck!

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Re: Did every step but not responding~ [SOLVED]

Post by Kerari on Mon 07 Sep 2015, 18:44

@SeoY wrote:Hi there, @Kerari! Very Happy

Did you wait for a little bit before closing the game? Sometimes, when loading, the game will say that it's not responding. But if you wait for a little bit without choosing to close it, it will respond again and open normally.

Also, try temporarily renaming the The Sims 4 folder inside Documents\Electronic Arts. When the game starts, it will create a new folder. See if the game starts up fine then.

Please, let us know how it goes. Good luck!
THANK YOU SO MUCH~! 

It seems like after I renamed the folder, it started to load up fine!

Again, thank you SeoY!

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Re: Did every step but not responding~ [SOLVED]

Post by SeoY on Mon 07 Sep 2015, 18:50

@Kerari wrote:THANK YOU SO MUCH~! 

It seems like after I renamed the folder, it started to load up fine!

Again, thank you SeoY!

You're very welcome! Very Happy

If you didn't have any old saves or Mods installed, then you can delete the old folder safely. But if you have some saves that you'd like to keep, or any Mods, you'll have to transfer them to the new folder. Keep in mind that it's possible that an outdated Mod was the one causing this issue.

Is there anything else we can help you with at the moment?

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Re: Did every step but not responding~ [SOLVED]

Post by Kerari on Mon 07 Sep 2015, 19:28

@SeoY wrote:
@Kerari wrote:THANK YOU SO MUCH~! 

It seems like after I renamed the folder, it started to load up fine!

Again, thank you SeoY!

You're very welcome! Very Happy

If you didn't have any old saves or Mods installed, then you can delete the old folder safely. But if you have some saves that you'd like to keep, or any Mods, you'll have to transfer them to the new folder. Keep in mind that it's possible that an outdated Mod was the one causing this issue.

Is there anything else we can help you with at the moment?
Nope~! 

I figured it also seemed like I had an outdated mod and had to start moving them in and out to check which one ~!
Thank you so much for your help !

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Re: Did every step but not responding~ [SOLVED]

Post by SeoY on Mon 07 Sep 2015, 19:30

@Kerari wrote:Nope~! 

I figured it also seemed like I had an outdated mod and had to start moving them in and out to check which one ~!
Thank you so much for your help !

You're very welcome! I tip my fedora.

As your problem seems solved now, I'll close this topic. If you need anything else, or have any more questions, don't doubt to open a new one. Have fun!

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