Origin error after installing fix

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Origin error after installing fix

Post by phflyer8784 on Thu 15 Oct 2015, 01:18

Hello
I had the sims 4 and get to work installed before with no issue. Had to uninstall due to some major issues with my laptop. Just tried to reinstall. Went through the process twice and keep getting the error 

"Unable to start: Origin is currently not running. Please make sure that Origin is running before attempting to play The Sims 4. [d3382ced:984c6a38:00000000:00000000]

I moved The Sims 4 to the program files x86 folder like the instructions say. So I just dont know what else to do. Any help would be much appreciated!

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Re: Origin error after installing fix

Post by Ageha on Thu 15 Oct 2015, 03:04

Hi there! I hope one of the helpers might help you soon but for now, let's try to breakdown the issue.

Firstly, have you added the folders to the exception list on your anti-virus or windows defender? Or have you tried installing your game with them turn off? Some anti-virus can be abit pesky about cleaning up.

Secondly, since you have the Get To Work installed, have you tried running the game with just the base game + GTW ? If it runs fine, the problem might be your Ultimate Fix.

If you are trying to installed the games from a harddisk(if you save it somewhere else after uninstalling), take note that some files might get missing. Check to see if you have the RldOrg.dll file in your folder after installing.

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Re: Origin error after installing fix

Post by phflyer8784 on Tue 20 Oct 2015, 00:42

Sorry just now seeing ypur response! I am in the process of reinstalling and going to see if the issue is the fix or not. (:

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