store items "installation failed"

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store items "installation failed"

Post by lnikknikk on Mon 10 Oct 2011, 18:03

Hi, I am having a problem installing the new october 2011 items. its says install failed please make sure you have the lastest updates and software installed.? why does it keep telling me that i am up to date on all patches etc. so i downloaded the fall friution from ts3 store and it installed, i also noticed that it also had a picture of the item instead of a box in the launcher. Do you have any idea why i these items wont install? ty for ur time

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Re: store items "installation failed"

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Oct 2011, 19:36

Hello,
I'm not sure why it wouldn't install. If your game is version 1.24 it should be fine, unless you need the store update patch as well, you may want to make sure you have that.
It could also simply be that even though you're notified that the installation failed, it hasn't. The same thing happened to me with the september updates.

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Re: store items "installation failed"

Post by lnikknikk on Mon 10 Oct 2011, 20:32

my game has a ll of the latest updates including the new store patch. I checked in game and the uber toilet that i was trying to install is not there. could there be something missing from the files that i am trying to install? when i go into my Documents/ElectronicArts/thesims3/dccache I notice that there is a "missingdeps.idx" file i there.

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Re: store items "installation failed"

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Oct 2011, 23:52

Hello,
It could be something about the file that's causing this. Did you get it from the original source?

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Re: store items "installation failed"

Post by lnikknikk on Tue 11 Oct 2011, 00:05

No I downloaded it from MATY and I downloaded it from separate places just to see if a different version would work. They didnt. I may just have to wait until you guys post it. Ty

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Re: store items "installation failed"

Post by ☠ ~ Aɳɳ ~ ☠ on Tue 11 Oct 2011, 09:21

Hello,
Maybe Narong or Admin has another thought. Admin should be back in a couple days so you can always check back later.

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Re: store items "installation failed"

Post by Narong30 on Tue 11 Oct 2011, 14:49

Lady ElDi wrote:Hello,
Maybe Narong or Admin has another thought. Admin should be back in a couple days so you can always check back later.

I prefer wait for the Admin Smile

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Re: store items "installation failed"

Post by Adwomin on Fri 14 Oct 2011, 17:28

@lnikknikk wrote:Hi, I am having a problem installing the new october 2011 items. its says install failed please make sure you have the lastest updates and software installed.? why does it keep telling me that i am up to date on all patches etc. so i downloaded the fall friution from ts3 store and it installed, i also noticed that it also had a picture of the item instead of a box in the launcher. Do you have any idea why i these items wont install? ty for ur time
Hello,

All official Store Updates released by ® Games4theworld Downloads can be found here: mediafire.com ?y8uy4gu2y8jqt
If you download them from somewhere else, the files might be corrupted and we can not guarantee whether they work or not.
I recommend you wait for the October 2011 packs to be added to our MediaFire account.

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