Unable to play households??

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Unable to play households??

Post by arcanebeauty on Mon 07 Mar 2016, 12:29

Have followed all the instructions exactly and the game fine launches fine, CAS works fine too. When I try to play a household the loading screen comes up then it boots me back to neighbourhood and a blank dialog box pops up. I have uninstalled and reinstalled and that didn't work so I reset the game, and now when i try to play a household the screen just sort of zooms in and  crashes.....
Anyone else had this issue or know how to fix it?
Thanks in advance!!

//EDIT

update:

Got it working now 

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Re: Unable to play households??

Post by The_gh0stm4n on Wed 09 Mar 2016, 17:49

@arcanebeauty wrote:Have followed all the instructions exactly and the game fine launches fine, CAS works fine too. When I try to play a household the loading screen comes up then it boots me back to neighbourhood and a blank dialog box pops up. I have uninstalled and reinstalled and that didn't work so I reset the game, and now when i try to play a household the screen just sort of zooms in and  crashes.....
Anyone else had this issue or know how to fix it?
Thanks in advance!!

//EDIT

update:

Got it working now 


Hello again and sorry for the late reply,

Would you mind sharing with us how you managed to fix the error ? Very Happy  From our experience, this specific error usually comes up hen anti-virus programs are interfering with the game files. Was that the case with you, too ?
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