The Sims Castaway Stories Learn to Play bug? [SOLVED]

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The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Tue 15 Mar 2016, 19:48

I searched the forums for an answer, but I couldn't seem to find an answer or someone having a similar problem. When I open the game, the opening shows and the loading screen, and it all looks good but then it shows me a screen with three "learn to play" screens. Clicking each one comes with the same result, showing the how to play options, but if I click an option it says "The application has crashed. The application will now terminate." I already downloaded the directx 9 it asked for, so I don't know whats going on with it. It seems to work fine up until that point, so I thought maybe its something to do with the file... 

Im running Windows 7 Smile 

Heres a screenshot, Im sorry its so big! I tried to post a link but since I'm a newbie I can't yet D:



Thanks in advance!
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Tue 15 Mar 2016, 22:30

Hello and welcome to the forum @kanvrises,

Did you use WinRAR for extracting the contents of the .RAR download ? 

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Tue 15 Mar 2016, 22:45

Hi! Thanks much for replying, and for welcoming me~

Yes, I did use WinRAR, should I use a different program to open it instead? Or should I update it? I'd be glad if it was that simple a fix Smile
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Tue 15 Mar 2016, 22:59

@kanvrises wrote:Hi! Thanks much for replying, and for welcoming me~

Yes, I did use WinRAR, should I use a different program to open it instead? Or should I update it? I'd be glad if it was that simple a fix Smile


No, WinRAR is fine. Do you still have the torrent running in your torrent client under "seeding" ? If yes, right-click on it and choose STOP. Right-click again now and choose "Force re-check". This can take a while to complete. When done, please re-extract the contents from the .RAR into a fresh folder.

Now, you uninstall your current game and re-boot the computer.

After the re-boot, please navigate to the fresh folder from before, and re-install the game. See what happens after that. Good luck !

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Tue 15 Mar 2016, 23:17

Ah, thank you for your instructions! Its checking now Smile I was gonna just post after I was finished with what you said, but I just thought I'd add that I downloaded Sims Life Stories as well, just now, and the same exact thing happened. I'll do what you said for both of them for now, but since it happened on both then it might be my computer? I dont know... Anyways, I'll go reboot now Very Happy
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Tue 15 Mar 2016, 23:22

@kanvrises wrote:Ah, thank you for your instructions! Its checking now Smile I was gonna just post after I was finished with what you said, but I just thought I'd add that I downloaded Sims Life Stories as well, just now, and the same exact thing happened. I'll do what you said for both of them for now, but since it happened on both then it might be my computer? I dont know... Anyways, I'll go reboot now Very Happy


If you have any anti-virus software, please turn it off for the time being. Also right-click on the game's shortcut and select "run as Administrator", just to be safe. Smile

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Wed 16 Mar 2016, 18:56

Ah, I did everything you said very closely but got the same result WhatDidUJustCallMe? I even turned off my antivirus (Avast) and ran it as administrator... I tried to notice anything weird in the installation process, all I noticed was that the "Please wait..." bar took awhile, but thats probably normal. Ahh, I really want to play this game... Is there anything else I can do? Sad
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Wed 16 Mar 2016, 23:25

@kanvrises wrote:Ah, I did everything you said very closely but got the same result WhatDidUJustCallMe? I even turned off my antivirus (Avast) and ran it as administrator... I tried to notice anything weird in the installation process, all I noticed was that the "Please wait..." bar took awhile, but thats probably normal. Ahh, I really want to play this game... Is there anything else I can do? Sad


For now, please download the "Your Uninstaller Pro"-program here:
https://games4theworld.org/downloads.html

You'll need to scroll down to the bottom to find it. Install the program according to the included instructions, and run it. In the main window that comes up, please double-click on your program and then select "Super Mode". Follow through and when you are done, re-boot the computer.

Then try re-installing again. Please let us know if anything improved after that. Smile 

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Thu 17 Mar 2016, 18:10

Nope, no difference D:

I'll try again though! While it was installing it brought up my browser and it said the link was invalid. I dont know if that means anything... After I redo it I'll see if there's a difference Smile
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Fri 18 Mar 2016, 00:10

@kanvrises wrote:Nope, no difference D:

I'll try again though! While it was installing it brought up my browser and it said the link was invalid. I dont know if that means anything... After I redo it I'll see if there's a difference Smile


Please have a look now at this here, and put your "system locale" to English, if it isn't in English already. Smile
http://games4theworld.bestgoo.com/t22536-unwanted-language-during-installation-fix

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by kanvrises on Fri 18 Mar 2016, 01:32

Oh my gosh!! I thought that it probably wouldnt have worked, so I didnt have my hopes up... but that was it! I had my locale set to Japanese, and after setting it to English and reinstalling, it seems to be working perfectly! Thank you soooo much!

I'd also just like to say... Im a bit starstruck that you personally helped me *o* Ive lurked through the forums ever since I discovered G4TW, and all that you've done is really awesome... I just thought I'd show you my appreciation Very Happy Thank you for being an awesome person!
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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

Post by The_gh0stm4n on Fri 18 Mar 2016, 01:43

@kanvrises wrote:Oh my gosh!! I thought that it probably wouldnt have worked, so I didnt have my hopes up... but that was it! I had my locale set to Japanese, and after setting it to English and reinstalling, it seems to be working perfectly! Thank you soooo much!

I'd also just like to say... Im a bit starstruck that you personally helped me *o* Ive lurked through the forums ever since I discovered G4TW, and all that you've done is really awesome... I just thought I'd show you my appreciation Very Happy Thank you for being an awesome person!


No problem - that's what we are here for. Smile  As for the topic I linked to in my previous post, I wrote it (yesterday) in anticipation of your thread here, but I have to admit I'm a bit surprised myself that it worked out for you. I know that this topic that I linked to is useful in cases where the installer language is different, or the general display language cannot be changed.

Feel free to get back in touch with us again anytime, if you need more support (on anything we can help with), or if you just want to chat. If you want, you can even sign up for the e-mail newsletters here, to stay in touch with the forum.

But until then, have fun ! Problem solved, topic closed.

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Re: The Sims Castaway Stories Learn to Play bug? [SOLVED]

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