"Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.

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"Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.

Post by emmakarlsen93 on Sat 02 Apr 2016, 17:03

Hello guys can u please help me? Im trying to install The sims togheter that includes al the game packages and so.I did this to my own computer a coulpe of months ago and it was no trouble at all. I have followed the installation guide but it just wont work. 


When i press the the sims logo in the game bin this message comes up: "Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb]" 




Can anybody help me? I tried all day. I hope im posting this in the right tread.

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Re: "Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.

Post by The_gh0stm4n on Sun 03 Apr 2016, 21:04

@emmakarlsen93 wrote:Hello guys can u please help me? Im trying to install The sims togheter that includes al the game packages and so.I did this to my own computer a coulpe of months ago and it was no trouble at all. I have followed the installation guide but it just wont work. 


When i press the the sims logo in the game bin this message comes up: "Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb]" 


Can anybody help me? I tried all day. I hope im posting this in the right tread.


Hello and welcome to the forum @emmakarlsen93,


Navigate to Documents\Electronic Arts\The Sims 4 and delete the file named GameVersion.txt there. Then try the game again. Good luck for now ! 

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Re: "Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.

Post by DrQuinzel420 on Sat 28 Jan 2017, 01:45

Thank you so much @The_gh0stm4n!!!! 


I really appreciate you taking the time to help us. I was wondering if you knew anything about the toddler update/vampire DLC? Are they going to be released on this site at the same time? Much love.

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Re: "Unable to start: The contents of your user data directory were created by a newer version of The Sims and cannot be loaded. Please update your game via Origin to play.

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