Sims 4 disappeared

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Sims 4 disappeared

Post by sennoch on Tue 05 Apr 2016, 20:07

I dunno what's the issue or what to do but there i can show some, if u got it and have solution for this plz tell me :


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Re: Sims 4 disappeared

Post by The_gh0stm4n on Wed 06 Apr 2016, 18:19

Hello and welcome to the forum @sennoch,

Are you sure you did not accidentally delete anything ? And the reason you are getting the error "TS4.exe not found" is because your anti-virus program deleted or damaged the file. You need to learn how to configure "exclusions" in your anti-virus program.

Usually, it means that you simply add the install location (= the folder, where you installed the game) to these exclusions, so that the anti-virus ignores the folder. I don't know how Bitdefender works, but I wrote a lengthy guide here, back then.

And in this guide, I used avast and Kaspersky as example programs. You should have a look at the guide. Smile  After you did this yourself, please try re-installing the game again.

Good luck for now ! 
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