Can't Install Sims 4 - Insert Disk. [SOLVED]

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Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by mslisalisa on Thu 21 Apr 2016, 07:57

Hi, :-)
I am trying to install sims 4 and when I click The_Sims_4_Setup  I get the message
Its on a CD _ROM and disk not available...Insert Disk
Then:
Use source: Part-1
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Re: Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by The_gh0stm4n on Thu 21 Apr 2016, 21:54

mslisalisa wrote:Hi, :-)
I am trying to install sims 4 and when I click The_Sims_4_Setup  I get the message
Its on a CD _ROM and disk not available...Insert Disk
Then:
Use source: Part-1


Hello,


I recall that this can occur when you are trying to run the installer from an external hard-drive or a USB flash. If you haven't done so yet, please make another (new) folder somewhere on your C: drive. Then re-extract all contents from the .RAR file, into that folder. Once the extraction is complete, re-run the installer from within that folder.

Good luck !

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Re: Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by mslisalisa on Fri 22 Apr 2016, 06:08

Carlos,
I am including a photo. I unzipped The Sims 4 into my documents. When I click to run this is what I get.
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Re: Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by The_gh0stm4n on Sat 23 Apr 2016, 02:02

mslisalisa wrote:Carlos,
I am including a photo. I unzipped The Sims 4 into my documents. When I click to run this is what I get.


Are you sure the download finished 100% in your torrent client ? Try this too: if you have the torrent for The Sims 4 Base game still running as "seeding", right-click on it and choose "STOP". Right-click again and choose "force re-check". After this re-check is done, please create another fresh folder and re-extract the contents of the .RAR there, using WinRAR. Delete that old folder in your screenshot, if you like.

I'm not sure if it can play a role, but you might also check if you have enough filespace on your C: drive. Try freeing up some space there if possible. For the extraction alone, you will need over 8GB. The installation is about the same size. And for the operating system to run properly, you should have at least another 1-2 GB of free space.

All in all, after deleting the folder in your screenshot, it's a good idea to have at least 18GB of free filespace or so. Smile

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Re: Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by mslisalisa on Tue 26 Apr 2016, 05:51

I did the re-check and the download is 100% finished. I am getting the same problem and then a message that says " The installation source for this product is not available. Verify that the source exists and that you can access it.

//EDIT


Update: I choose "Browse" and then I choose setup and it installed! Now I have to see if I can actually run the game. It did install so that's a good thing.  
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Re: Can't Install Sims 4 - Insert Disk. [SOLVED]

Post by The_gh0stm4n on Wed 27 Apr 2016, 19:29

mslisalisa wrote:I did the re-check and the download is 100% finished. I am getting the same problem and then a message that says " The installation source for this product is not available. Verify that the source exists and that you can access it.

//EDIT


Update: I choose "Browse" and then I choose setup and it installed! Now I have to see if I can actually run the game. It did install so that's a good thing.  


Thanks for the feedback ! Very Happy  And since this problem is solved, I will close the topic now too. 

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