Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

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Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by liljinxxie on Tue 10 May 2016, 02:28

Has anyone had this problem? I've tried using the ultimate collection from origin but it won't work because of a popup saying directx 9c isn't found. The same thing has happened when I manually installed the sims 2 complete collection from the games4theworld download site. Here is what it looks like. 


Does anyone know how to resolve this issue? Thanks!

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by The_gh0stm4n on Tue 10 May 2016, 05:01

@liljinxxie wrote:Has anyone had this problem? I've tried using the ultimate collection from origin but it won't work because of a popup saying directx 9c isn't found. The same thing has happened when I manually installed the sims 2 complete collection from the games4theworld download site. Here is what it looks like. 


Does anyone know how to resolve this issue? Thanks!


Hello and welcome to the forum @liljinxxie,










Make sure please that you copy and paste the file inside the #Crack-folder (from the "Mansion and Garden Stuff"-folder in the download), to the location shown in the screenshot. And replace the existing file when prompted. Then try the game again. Smile

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by liljinxxie on Tue 10 May 2016, 05:09

First I want to thank you for responding. I"ve been going crazy and haven't gotten much answer from anyone anywhere else I've posted. 

Sadly I did do that when installing the game and still got the same result as I posted above. I tried it again to see if maybe I'd messed up somehow but still get the popup.

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by The_gh0stm4n on Tue 10 May 2016, 05:18

@liljinxxie wrote:First I want to thank you for responding. I"ve been going crazy and haven't gotten much answer from anyone anywhere else I've posted. 

Sadly I did do that when installing the game and still got the same result as I posted above. I tried it again to see if maybe I'd messed up somehow but still get the popup.


OK, make sure to turn off your anti-virus program temporarily, and re-download the crack-file here:
bit.ly 1JXg1RN


Re-apply the file to the location shown in my screenshot, and try running the game again.

Also, do you have all available Windows updates installed...? What about your graphics card, are the drivers updated too ?

Can you maybe press the Windows key + R, type dxdiag, and hit enter ? Navigate to the tab named "Display" and make a screenshot of that window, which you then post or link to here.

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by liljinxxie on Tue 10 May 2016, 08:23

I turned the antivirus off and put the crack in again then started the game up and it worked perfectly. Thank you so much for your help! Did you still want to see dxdiag thing?

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

Post by The_gh0stm4n on Tue 10 May 2016, 08:27

@liljinxxie wrote:I turned the antivirus off and put the crack in again then started the game up and it worked perfectly. Thank you so much for your help! Did you still want to see dxdiag thing?


No, it's OK. Your game is working fine now, and that's what is important. Smile  Feel free to open a new topic anytime again if you want to chat or need more support on anything we can help with. Until then, have fun with the game ! Problem solved, topic closed.

P.S. if you turn on again your anti-virus, and you get the same issue at a later point, then try adding that particular Sims 2 program-folder to the "exclusions" in your anti-virus program. Then re-download and re-apply the crack file from the link above.

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Re: Sims 2 directx 9c compatible graphics on Windows 10 (Help!). [SOLVED]

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