Can't play any families.

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Can't play any families.

Post by mewii on Fri 13 May 2016, 02:35

so i load up my game normally i can make a sim i have cc but i cant get in to the game/simulator i cant really play i have installed all of the stuff
but it just stays loading screen i left it all night and all the way from 7am-4pm help Why God. Why God. Why God. Why God. Why God. Why God. Why God. Why God. Why God.
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Re: Can't play any families.

Post by xKooriix on Fri 13 May 2016, 07:23

try to delete the localthumbcache.package in C:\Users\...\Documents\Electronic Arts\The Sims 4 and delete all the items in lotcacheddata Folder, I've experienced that also so I force quit my game & delete the cache.. ^^ I hope it works.

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Re: Can't play any families.

Post by mewii on Fri 13 May 2016, 18:48

xKooriix wrote:try to delete the localthumbcache.package in C:\Users\...\Documents\Electronic Arts\The Sims 4 and delete all the items in lotcacheddata Folder, I've experienced that also so I force quit my game & delete the cache.. ^^ I hope it works.
Thanks,but where is the folder i don't see it. scratch
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Re: Can't play any families.

Post by xKooriix on Fri 13 May 2016, 19:20

mewii wrote:
xKooriix wrote:try to delete the localthumbcache.package in C:\Users\...\Documents\Electronic Arts\The Sims 4 and delete all the items in lotcacheddata Folder, I've experienced that also so I force quit my game & delete the cache.. ^^ I hope it works.
Thanks,but where is the folder i don't see it. scratch
It's on the same location as the localthumbcache.package Smile

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Re: Can't play any families.

Post by mewii on Fri 13 May 2016, 23:39

xKooriix wrote:
mewii wrote:
xKooriix wrote:try to delete the localthumbcache.package in C:\Users\...\Documents\Electronic Arts\The Sims 4 and delete all the items in lotcacheddata Folder, I've experienced that also so I force quit my game & delete the cache.. ^^ I hope it works.
Thanks,but where is the folder i don't see it. scratch
It's on the same location as the localthumbcache.package Smile
its not here
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Re: Can't play any families.

Post by The_gh0stm4n on Sat 14 May 2016, 00:41

mewii wrote:its not here



Welcome to the forum first of all,


Just to make sure...how did you install the Sims 4 games ? Did you make sure to use the program WinRAR for extracting ? 

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Re: Can't play any families.

Post by mewii on Sat 14 May 2016, 00:46

Carlos wrote:
mewii wrote:its not here



Welcome to the forum first of all,


Just to make sure...how did you install the Sims 4 games ? Did you make sure to use the program WinRAR for extracting ? 
yes
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Re: Can't play any families.

Post by The_gh0stm4n on Sat 14 May 2016, 00:59

Good...did you also keep the recommended install order of the items like this here ?

1) TS4 Base game
2) Get to Work
3) Get together
4) "Hotfix" (see this topic)

You can get the Get to Work + Get together expansions from the official downloads page, if you haven't done so yet. By the way, you don't need to uninstall anything. Just re-copy and re-paste the files/folders, starting with Get to Work, then continue with Get together, and finally apply the hotfix. Then try the game again.

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Re: Can't play any families.

Post by mewii on Sat 14 May 2016, 01:19

yes
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Re: Can't play any families.

Post by The_gh0stm4n on Sat 14 May 2016, 01:30

mewii wrote:yes


Navigate to Documents\Electronic Arts\ and rename the folder "The Sims 4" into anything you like. Then try running the game again. Smile

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Re: Can't play any families.

Post by mewii on Sat 14 May 2016, 03:27

THX
i made my first club
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Re: Can't play any families.

Post by The_gh0stm4n on Sat 14 May 2016, 03:38

mewii wrote:THX
i made my first club


You could try adding back your CC, one-by-one, to see which item causes the freezing at the game startup, if you like. Smile  

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