Game Crashes and Stuck on Loading

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Game Crashes and Stuck on Loading

Post by 55twentyone on Fri 24 Jun 2016, 20:01

Hi, I'm new here, and I have a question.
So I have the base game and I downloaded the update only from this website, it runs well the first time, and then the game crashed. I tried to open the game again, it gets stuck on the loading screen (the one with the tips).

I tried removing the game file in the documents, but it works only once, after that it crashes and won't load again. So my question is: Is there any possible way to fix this? Or I need to download the expansion packs to get it work? But it says I only need the base game, so I'm a little bit confused XD

Thank you very much Smile

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Re: Game Crashes and Stuck on Loading

Post by The_gh0stm4n on Sat 25 Jun 2016, 09:37

@55twentyone wrote:Hi, I'm new here, and I have a question.
So I have the base game and I downloaded the update only from this website, it runs well the first time, and then the game crashed. I tried to open the game again, it gets stuck on the loading screen (the one with the tips).

I tried removing the game file in the documents, but it works only once, after that it crashes and won't load again. So my question is: Is there any possible way to fix this? Or I need to download the expansion packs to get it work? But it says I only need the base game, so I'm a little bit confused XD

Thank you very much Smile


Hello @55twentyone and welcome to the forum,


Unfortunately this is a known glitch, and for the future we probably won't be providing these update-only-fixes anymore (in fact, the only reason we even started uploading these is because users with slower internet connections asked for an "alternative solution").

That said, The Sims 4 works entirely different than earlier Sims games, in that you need to have....


1) just the base game only, or
2) all DLC.


If you have the filespace, I would recommend you just go for the complete pack straight away. Smile  Read up here for more details:
http://games4theworld.bestgoo.com/t21806-must-read-how-to-install-the-sims-4-correctly


Good luck !

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