Sims 4 black screen then crash with "Origin is not running message"

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Sims 4 black screen then crash with "Origin is not running message"

Post by Ibuki Mioda on Mon 15 Aug 2016, 03:59

Hello, I have scoured every instance of this message popping up on these forums and done everything that I could find as a possible fix. From deleting the origin folders located in Appdata and local, to renaming "The sims 4" to "The sims4," and ofc reinstalling the entire game from scratch in the correct order. My entire C:/ drive has been on exception in Windows defender and I have no other processes running that I see could affect the crack. The cracks date reads the correct date which at this moment is 7/29. I have been struggling to get this to work all day and yesterday and I can't see what steps or actions I haven't taken.
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Re: Sims 4 black screen then crash with "Origin is not running message"

Post by simmer_tony on Mon 15 Aug 2016, 10:49

Hello, and welcome to the forum,  Very Happy
from where you downloaded The Sims 4, is it G4TW or other uploader?
Did you MOVE The Sims 4 installation folder from C:\Program Files (x86)\Electronic Arts to C:\Program Files, or even C:\Program Files (x86)?
Did all files copied when you installed Ultimate Fix? Some files tend to not copy because user doesn't have administrator privileges. So, login as administrator, if you haven't alerady, and try again copying Ultimate Fix to The Sims 4 installation folder.
Try creating new shortcut from which you're running The Sims 4 or run it straight from installation folder.

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Re: Sims 4 black screen then crash with "Origin is not running message"

Post by shangsta on Thu 25 Aug 2016, 00:18

@simmer_tony wrote:Hello, and welcome to the forum,  Very Happy
from where you downloaded The Sims 4, is it G4TW or other uploader?
Did you MOVE The Sims 4 installation folder from C:\Program Files (x86)\Electronic Arts to C:\Program Files, or even C:\Program Files (x86)?
Did all files copied when you installed Ultimate Fix? Some files tend to not copy because user doesn't have administrator privileges. So, login as administrator, if you haven't alerady, and try again copying Ultimate Fix to The Sims 4 installation folder.
Try creating new shortcut from which you're running The Sims 4 or run it straight from installation folder.

Hi there, I am using G4TW.

I moved Sims to C/Program Files
I copied all files and overrode the computer when it said I was replacing them.
Also created a new shortcut 

In addition to what the original poster mentioned. Any other suggestions?

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Re: Sims 4 black screen then crash with "Origin is not running message"

Post by simmer_tony on Thu 25 Aug 2016, 11:36

Try running The Sims 4 as Administrator, and in compatibility for older Windows versions. 

At this point I'm not sure what else to try, other than reinstalling. Other Moderators will probably reply and give you more suggestions.

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Re: Sims 4 black screen then crash with "Origin is not running message"

Post by Westside22445 on Mon 29 Aug 2016, 13:02

Hi everyone, I had this problem but I solved it. I used the Program "Windows 10 Firewall Control" and when the SIMS 4 wanned to access the Internet I allowed it. I never became the Message "Origin is not running" again.

Here you can download it for free and as an freeware version "http://www.sphinx-soft.com/Vista/index.html"


//EDIT




Only click "EnableAll"






No CUT´N PASTE anymore


(Translation: This PC > Windows 10 (C:)>Program Files (x86)>Electronic Arts>The Sims 4)







IT WORKS 

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Re: Sims 4 black screen then crash with "Origin is not running message"

Post by The_gh0stm4n on Mon 29 Aug 2016, 15:51

@Westside22445 wrote:Hi everyone, I had this problem but I solved it. I used the Program "Windows 10 Firewall Control" and when the SIMS 4 wanned to access the Internet I allowed it. I never became the Message "Origin is not running" again.

Here you can download it for free and as an freeware version "http://www.sphinx-soft.com/Vista/index.html"


Hello @Westside22445,

Thanks for sharing this! From past experience that allowing TS4 'communicate' through the firewall can help prevent this error. However, since a while ago now, TS4 works for me regardless of any firewall settings. I guess the crack-creators have made some changes to the files, so that the game does not necessarily need this, anymore.

But yes, maybe it is still an option for some users, and in some cases. Smile
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