Error 250004 installation Office 2013.

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Error 250004 installation Office 2013.

Post by Kai-ShockWave on Sat 17 Sep 2016, 21:01

Hey team G4TW,

Ive been wanting to install Office 2013 but I get the famous 250004 error. I cleaned up the registry with CCleaner, tried the removal tool from the microsoft website as well. Also I have all the leftovers deleted in the program section of the control panel. What other steps can I take? Thanks a lot for even replying. Appreciate it.

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Re: Error 250004 installation Office 2013.

Post by Adwomin on Sat 17 Sep 2016, 23:22

Well hello,

Let's try a few more things.
First of all, just to be sure, download and install Your Uninstaller! Pro from www.games4theworld.org and check if any Office version still shows up as installed. If it does, (force) uninstall it. Make sure to use the "Super Mode", to get rid of all leftover files.
While still in Your Uninstaller! Pro, click on "Advanced Uninstall" at the bottom of the window. In the list that shows up, look for and remove everything that's related to Microsoft Office.
Get rid of ALL Microsoft Office versions present on your system.

After that we continue our cleanup process manually. I assume this is the uninstall tool provided by Microsoft that you used: https://aka.ms/diag_officeuninstall  (If not, please use it now)
And the final step which will take most time, but which I can highly recommend doing: going over all the files manually one by one and removing every last bit of Microsoft Office present on your system: https://support.office.com/en-us/article/Manually-uninstall-Office-2013-or-Office-365-1d1110d5-75a4-4154-969e-4260ff29b232
I know it might take some time, but please do try it and take your time. This ensures that it's fully removed from your system.

After this, restart your PC and then try installing Office 2013 again, by extracting the downloaded .RAR file using only WinRAR. After extracting it, follow the steps in the included "# Installation Guide.txt" to install the software.

Good luck and please keep us updated! Very Happy

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Re: Error 250004 installation Office 2013.

Post by Kai-ShockWave on Sun 18 Sep 2016, 15:26

Hello Admin,

Can I just delete Microsoft Visual Studio 2010 tools for office runtime? Thought I'd ask because Im not sure whether Its wise to uninstall that or not.

Thank you Very Happy

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Re: Error 250004 installation Office 2013.

Post by Adwomin on Mon 19 Sep 2016, 19:48

Hi again,

Sure, if you don't use it, then you most likely do not need it.
How is the manual/forced uninstallation going?

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Re: Error 250004 installation Office 2013.

Post by Kai-ShockWave on Mon 19 Sep 2016, 20:34

I have tried everything, still the error.

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Re: Error 250004 installation Office 2013.

Post by Adwomin on Mon 19 Sep 2016, 23:23

Sorry to hear that. Sad Did you manually remove ALL Registry entries?

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Re: Error 250004 installation Office 2013.

Post by Kai-ShockWave on Tue 20 Sep 2016, 15:48

For the click to run installation type, that is yeah. No luck yet WhatDidUJustCallMe?


//EDIT



Do you guys maybe have a solution left that could maybe help?
If a teamviewer session is needed, im able to do that.

Thank you!

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Re: Error 250004 installation Office 2013.

Post by The_gh0stm4n on Thu 13 Oct 2016, 00:34

@Kai-ShockWave wrote:Do you guys maybe have a solution left that could maybe help?
If a teamviewer session is needed, im able to do that.

Thank you!


Not sure, but we can try. Feel free to check the chatbox when you see me online, then we'll see about TeamViewer. Smile


//EDIT


Sorry again for the late reply,

Since we have "missed out" each other on the chatbox for the TeamViewer, I'll just post here what I had in mind:

Navigate to C:\Program files\Common Files\Microsoft Shared. Do you see folders with the name OFFICE15 or OfficeSoftwareProtectionPlatform ? If so, delete them.

If you have a 64-bit Windows, in addition, navigate under C:\Program files (x86)\Common Files\Microsoft Shared. Again, if you see folders with the name OFFICE15 or OfficeSoftwareProtectionPlatform, delete them.

Good luck!
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Re: Error 250004 installation Office 2013.

Post by Kai-ShockWave on Thu 13 Oct 2016, 00:54

Its not there anymore but I see you are live now.

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