Unable to start, update origin. [SOLVED]

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Unable to start, update origin. [SOLVED]

Post by mandalynn122 on Fri 23 Sep 2016, 03:42

Have downloaded and installed all files and fixes according to instructions. I am seasoned hacker so some experience is behind me.

Get all way thru fix.

I run as admin using the TS4x64 file. then I get Error

UNABLE TO START
The contents of your user data directory were created by a newer version of the Sims 4 and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb]

I had another pirated version, then my kid bought and installed the game for the add ons. I have erased and deleted all origin files and original Sims 4 files.

What can I do?

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Re: Unable to start, update origin. [SOLVED]

Post by The_gh0stm4n on Fri 23 Sep 2016, 19:09

@mandalynn122 wrote:Have downloaded and installed all files and fixes according to instructions. I am seasoned hacker so some experience is behind me.

Get all way thru fix.

I run as admin using the TS4x64 file. then I get Error

UNABLE TO START
The contents of your user data directory were created by a newer version of the Sims 4 and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb]

I had another pirated version, then my kid bought and installed the game for the add ons. I have erased and deleted all origin files and original Sims 4 files.

What can I do?


Hello @mandalynn122 and welcome  to the forum, Very Happy


Try deleting the GameVersion.txt file, located under Documents\Electronic Arts\The Sims 4. Then re-start the game and see what happens. Good luck !
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Re: Unable to start, update origin. [SOLVED]

Post by mandalynn122 on Sun 25 Sep 2016, 20:07

OMG IT WORKED!!! My child thanks you, she is super excited right now!

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Re: Unable to start, update origin. [SOLVED]

Post by The_gh0stm4n on Mon 26 Sep 2016, 19:59

@mandalynn122 wrote:OMG IT WORKED!!! My child thanks you, she is super excited right now!


That's cool. Very Happy  If you happen to have a legit version of The Sims 4 on Origin too, you might want to check out this post here. I'm mentioning it because it is a common source of error for the problem you originally mentioned.

Also, this topic here may interest you too, in case you do have both a pirated and legit game installed:
http://games4theworld.bestgoo.com/t23235-sims-4-downloaded-and-original-use-of-gallery



Other than that, feel free to open a new topic anytime again you need more support. Until then, have fun! Problem solved, topic closed.
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