Windows detects a problem and The Sims 4 stops working

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Windows detects a problem and The Sims 4 stops working

Post by BrokenPro on Tue 27 Dec 2016, 02:54

So I start up Sims 4 and the screen goes black. About 3 seconds later it goes white. Then Windows looks for a problem and when its done it says itll look for a solution. Bottom line is that i cant play my favorite game im using the newest sim city living update. Also I wanna know if I could use the gallery thats in the game. Thanks in advance for answering if i get an answer.

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Re: Windows detects a problem and The Sims 4 stops working

Post by The_gh0stm4n on Wed 28 Dec 2016, 04:03

@BrokenPro wrote:So I start up Sims 4 and the screen goes black. About 3 seconds later it goes white. Then Windows looks for a problem and when its done it says itll look for a solution. Bottom line is that i cant play my favorite game im using the newest sim city living update. Also I wanna know if I could use the gallery thats in the game. Thanks in advance for answering if i get an answer.


Hello @BrokenPro and welcome to the Forum,

You could try these steps mentioned here and see if they improve anything:
http://games4theworld.bestgoo.com/t21728-the-sims-4-crashes-freezes-causes-shutdowns-possible-fixes-updated-on-18-07-2016

Also, you can't use the Gallery with a cracked game. Sad
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