Extension packs not working. [SOLVED]

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Extension packs not working. [SOLVED]

Post by asianatics on Wed 28 Dec 2016, 16:52

Hey guys,

Thanks for the resources here first of all..so I have downloaded and followed all the instructions for TS4 and recently downloaded all the extension packs available here (Get Together, Get to Work, City Living). I dragged and dropped them into the appropriate folders as specified in the instructions...yet none have seem to come up in game. Any ideas?

Thanks again in advanced.
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Re: Extension packs not working. [SOLVED]

Post by Tarac on Wed 28 Dec 2016, 21:35

The correct order is
Basis
Get to Work
Get Together
City Living

When you rename your The Sims 4 folder in Documents - Electronic Arts to f.e. The Sims 4_old and you start the game again, you'll see all expansion and stuff packs in a welcome screen.
If everything is present you can delete the new Sims 4 folder and change the name of The Sims 4_old back to The Sims 4.
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Re: Extension packs not working. [SOLVED]

Post by ms_h4g on Wed 28 Dec 2016, 22:43

I am having the same problem but only the City Living is missing. I tried your suggestion and city living didn't come up on the welcome screen. I'm not sure what i'm doing wrong

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Re: Extension packs not working. [SOLVED]

Post by The_gh0stm4n on Thu 29 Dec 2016, 04:57

@asianatics wrote:Hey guys,

(...)

I dragged and dropped them into the appropriate folders as specified in the instructions...yet none have seem to come up in game. Any ideas?

Thanks again in advanced.


Hello again,

Are you really sure you copied and pasted them into C:\Program files (x86)\The Sims 4? And NOT under "Documents\Electronic Arts\The Sims 4"?
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Re: Extension packs not working. [SOLVED]

Post by ms_h4g on Thu 29 Dec 2016, 04:58

yes i am positive

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Re: Extension packs not working. [SOLVED]

Post by The_gh0stm4n on Thu 29 Dec 2016, 05:00

@ms_h4g wrote:yes i am positive


Hello,

Please keep all discussions about your own issues, in the topic you already opened before here:
http://games4theworld.bestgoo.com/t24222-i-don-t-know-how-to-fix-this

It makes it easier for us to track individual progress of users, compared to when they post in multiple different places. Thanks! Smile
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Re: Extension packs not working. [SOLVED]

Post by ms_h4g on Thu 29 Dec 2016, 05:01

I'm sorry that was a different issue i will start a new thread

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Re: Extension packs not working. [SOLVED]

Post by The_gh0stm4n on Thu 29 Dec 2016, 05:03

@ms_h4g wrote:I'm sorry that was a different issue i will start a new thread


It's still an issue about the same game (The Sims 4), so you can/should just continue the discussion for the time being in the thread you opened. Please always stick to one (1) thread, unless you are told otherwise by a Moderator. I'll get back to your issue, as soon as possible. Smile
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Re: Extension packs not working. [SOLVED]

Post by asianatics on Thu 29 Dec 2016, 15:39

@The_gh0stm4n wrote:
@asianatics wrote:Hey guys,

(...)

I dragged and dropped them into the appropriate folders as specified in the instructions...yet none have seem to come up in game. Any ideas?

Thanks again in advanced.


Hello again,

Are you really sure you copied and pasted them into C:\Program files (x86)\The Sims 4? And NOT under "Documents\Electronic Arts\The Sims 4"?

Yes, I have. Please see picture attached. Thanks for prompt replies
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Re: Extension packs not working. [SOLVED]

Post by asianatics on Thu 29 Dec 2016, 15:39

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Re: Extension packs not working. [SOLVED]

Post by Tarac on Thu 29 Dec 2016, 18:00

What I see at first glance is that:
Cachestr
Vustom Music
Lotchaceddate
Mods
SavedSimsinfoData

Are no folders that should be there.
They should be in Documents\Electronic Arts\The Sims 4
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Re: Extension packs not working. [SOLVED]

Post by The_gh0stm4n on Thu 29 Dec 2016, 18:08



Have you tried running the game as Administrator? Also, it does seem strange that there are folder that "shouldn't be" there. You may have messed up initially on that, but if the downloads were applied in the correct order (base game -> Get to Work -> Get together - > City Living), then there shouldn't be any problem. The "surplus"-folders will be ignored by the game.
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Re: Extension packs not working. [SOLVED]

Post by asianatics on Thu 29 Dec 2016, 18:42

I think I will just uninstall and reinstall everything again.

What's the best way to uninstall? 

Thanks for the help
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Re: Extension packs not working. [SOLVED]

Post by asianatics on Fri 30 Dec 2016, 01:58

Just got everything sorted out. 

Thanks!
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Re: Extension packs not working. [SOLVED]

Post by The_gh0stm4n on Fri 30 Dec 2016, 10:02

@asianatics wrote:Just got everything sorted out. 

Thanks!


Cool! Smile

Feel free to get back in touch with us again if you need more advice or help. Just open a new topic then. Have fun! Problem solved, topic closed.
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