I cant install the the sims 4 base game

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I cant install the the sims 4 base game

Post by bakahime on Sat 07 Jan 2017, 17:20

Why God. so i extracted the folder but not all of them were extracted so its like this

and when i try to install it, it showed me this

even when i extracted the setup file one by one i still cant install the game.
any idea how to fix it?
 i use windows 7 pro with 64bit OS
and i have the program files (x86)

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Re: I cant install the the sims 4 base game

Post by The_gh0stm4n on Sun 08 Jan 2017, 10:13

//MOVED

Hello and welcome to the Forum @bakahime, Smile

Have you tried running "The_Sims_4_Setup.exe", the one with the plumbob icon, for installing? Did you use WinRAR for extracting? I'm not sure why so many people are getting this error, but if I remember correctly, you can choose NOT to install these "visual c++" runtimes, in the installer, by simply not ticking the box, when the option shows up.

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Re: I cant install the the sims 4 base game

Post by bakahime on Sun 08 Jan 2017, 11:26

yes i tried the one with the plumbob icon.
do you know how can i fix this?
@The_gh0stm4n

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Re: I cant install the the sims 4 base game

Post by angelyn.n on Sun 08 Jan 2017, 22:23

Did you ever figure this out. Its's happening to mine too. Wat.

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Re: I cant install the the sims 4 base game

Post by The_gh0stm4n on Tue 10 Jan 2017, 17:04

@bakahime wrote:yes i tried the one with the plumbob icon.
do you know how can i fix this?
@The_gh0stm4n


I cannot remember exactly anymore, but I'm sure one of the windows in the installation process has a box that says "install visual c++". You have to look very closely. And - I can only speculate - that you should try to NOT mark that box when it shows up.

I would have to see for it myself, but unfortunately I don't have much time right now. We were also thinking of releasing a "Base game [FIXED]" for The Sims 4, because of all these issues. But we'll see.

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