Sims 4 Crash after opening the game

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Sims 4 Crash after opening the game

Post by TheMeow on Mon 09 Jan 2017, 19:45

I tried tons of torrents and in all of them the same problem occurs i switched places and tried all of the fixes so please help me Sad

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Re: Sims 4 Crash after opening the game

Post by Tarac on Tue 10 Jan 2017, 11:11

Delete your previous installations of the Sims 4.
Download and install the G4TW versions
1. Base game
2. Get to Work
3. Get Together
4. Dine Out
5. City Living.

and check your PC/laptop for virusses and/or malware due to downloading tons of torrents.
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Re: Sims 4 Crash after opening the game

Post by TheMeow on Wed 11 Jan 2017, 13:48

@Tarac wrote:Delete your previous installations of the Sims 4.
Download and install the G4TW versions
1. Base game
2. Get to Work
3. Get Together
4. Dine Out
5. City Living.

and check your PC/laptop for virusses and/or malware due to downloading tons of torrents.
Ok ill try it now

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Re: Sims 4 Crash after opening the game

Post by TheMeow on Wed 11 Jan 2017, 15:17

Its still not working  Why.

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Re: Sims 4 Crash after opening the game

Post by Tarac on Wed 11 Jan 2017, 15:44

And what IS the problem ?
Any error messages ?
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Re: Sims 4 Crash after opening the game

Post by TheMeow on Wed 11 Jan 2017, 17:18

@Tarac wrote:And what IS the problem ?
Any error messages ?

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Re: Sims 4 Crash after opening the game

Post by Miameow on Wed 11 Jan 2017, 19:27

I had the same problem. You only have to re-download and install

Base Game
Get To Work
Get Together
City Living

Fixed it for me.

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Re: Sims 4 Crash after opening the game

Post by TheMeow on Wed 11 Jan 2017, 19:30

@Miameow wrote:I had the same problem. You only have to re-download and install

Base Game
Get To Work
Get Together
City Living

Fixed it for me.
did it 3 times already and it still the same problem WhatDidUJustCallMe?
you got origin installed because i think maybe its the problem but im not sure

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Re: Sims 4 Crash after opening the game

Post by Tarac on Wed 11 Jan 2017, 20:39

There are only 2 reasons for this error:

1. Origin IS open on your machine
2. The crack is not placed correctly or is made inaccessable by your anti-virus program.

Solution for 1.
ALT+CTRL+DEL will open Taskmanager. Check if you see any file with Origin under Processes.
If so, close it.

Solution for 2.
Close your anti-virus program, Unzip the latest download again and copy the folder Game to your installationfolder.
Place your installationfolder (default C:\Program Files (x86)\The Sims 4) under your exclusions in your anti-virus.
Activate Anti-virus.

EDIT
In fact there is a 3rd reason:
Your installationfolder is in a folder Origin or Electronic Arts in Program Files (x86).
Solution: Move, not copy, the folder The Sims 4 directly under Program Files (x86)
Place this folder again under your exclusions in the anti-virus
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Re: Sims 4 Crash after opening the game

Post by TheMeow on Thu 12 Jan 2017, 12:25

Thank you!
ill try it right now but if it wont work i will format my computer because i dont want to empty my hard drives 2tb  Oh my...
so then it will probably work

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Re: Sims 4 Crash after opening the game

Post by Loonieloose on Thu 12 Jan 2017, 17:19

If you format your computer you will loose everything bthat has been installed. I mean everything

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Re: Sims 4 Crash after opening the game

Post by paprikovy_chips on Sun 15 Jan 2017, 18:42

Hello. 
I tried EVERYTHING what you said in your advice. But... My problem still alive.. I tried to reinstall and reloaded the game (For 4 times) and its nothing happened. My origin is absolute close with taskmanager. And when I istall the game I have deactivate antivirus too.I tried move the folder under Program files (x86). and... its nothing happened. For first time when I install the game it worked amazing. After I install Get to work and it was worked still amazing. After I install Get together i had a problem with this. 
Please help Smile

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Re: Sims 4 Crash after opening the game

Post by Tarac on Sun 15 Jan 2017, 21:43

You have a 64-bits computer, try starting the game via:
Program Files(x86) - The Sims 4 - Game - Bin - TS4_x86.exe
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Re: Sims 4 Crash after opening the game

Post by Spale96 on Mon 16 Jan 2017, 15:08

Solution number 3 is the one , I've done that and now I don't have that error any more Smile 
Thanks to Tarac!

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Re: Sims 4 Crash after opening the game

Post by paprikovy_chips on Tue 17 Jan 2017, 11:54

Its working thank you Smile

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Re: Sims 4 Crash after opening the game

Post by The_gh0stm4n on Tue 17 Jan 2017, 13:03

@paprikovy_chips wrote:Its working thank you Smile


Hello and welcome to the Forum,

Glad to hear it's working for you, but next time please open a new topic for your issues, like every other user too. There is a button under ever subforum that says "Open a new topic". It would just be too difficult to follow the discussions if too many different people post in the same thread. Smile

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