error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

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error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by sebaelerizo on Mon 23 Jan 2017, 02:41

i can`t start the game, i really did the rights steps to install the sims 4

-I edit my exclusions
-re install the game
-uninstall Origin**
-Move directory folder of The sims 4 
-Erase the registry of EA in /software

Please help me! you're the only web site who knows about this issue.   Why God. Why God. Why God. Why God.


Last edited by sebaelerizo on Tue 24 Jan 2017, 07:02; edited 1 time in total

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by totalsims on Mon 23 Jan 2017, 12:17

Step 1: deinstall Origin
Go to C:\Program Files (x86) - Origin (NOT ORIGIN GAMES)
Look for the file OriginUninstall and doubleclick.
After removal re-boot your computer.

Step 2:
Base Game, make sure the file rld.dll in your installationfolder - Game - Bin is added to the exceptions in your AV
Expansions, do the same with the file RldOrigin.dll. (you may remove rld.dll now)

When you have 64-bits Windows, step 2 is not required but make sure you start your game with TS4_x86 and not with TS4. Start your game as an Administrator.

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by Utmanarn on Tue 24 Jan 2017, 00:09

I don't know if im stupid or somthing but I don't have the TS4_x86 I have 64-bits Windows. Can somone help?


I also have the problem with the error code abaout orgin!


Last edited by Utmanarn on Tue 24 Jan 2017, 00:10; edited 1 time in total (Reason for editing : Forgot to add somthing)

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by sebaelerizo on Tue 24 Jan 2017, 07:04

@totalsims wrote:Step 1: deinstall Origin
Go to C:\Program Files (x86) - Origin (NOT ORIGIN GAMES)
Look for the file OriginUninstall and doubleclick.
After removal re-boot your computer.

Step 2:
Base Game, make sure the file rld.dll in your installationfolder - Game - Bin is added to the exceptions in your AV
Expansions, do the same with the file RldOrigin.dll. (you may remove rld.dll now)

When you have 64-bits Windows, step 2 is not required but make sure you start your game with TS4_x86 and not with TS4. Start your game as an Administrator.


i already uninstalled origin-


it's the same thing add the folder to exclusions then add only those .dll files?

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by Utmanarn on Tue 24 Jan 2017, 18:29

@Utmanarn wrote:I don't know if im stupid or somthing but I don't have the TS4_x86 I have 64-bits Windows. Can somone help?


I also have the problem with the error code abaout orgin!
Nvm I fixed the problem with not having TS4_x86 I had TS4_x64 so yeah... But I still have the problem with orgin any help?

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by sebaelerizo on Tue 24 Jan 2017, 18:43

@Utmanarn wrote:
@Utmanarn wrote:I don't know if im stupid or somthing but I don't have the TS4_x86 I have 64-bits Windows. Can somone help?


I also have the problem with the error code abaout orgin!
Nvm I fixed the problem with not having TS4_x86 I had TS4_x64 so yeah... But I still have the problem with orgin any help?


and what's the way to get TS4-x86?

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

Post by Utmanarn on Tue 24 Jan 2017, 19:04

@sebaelerizo wrote:
@Utmanarn wrote:
@Utmanarn wrote:I don't know if im stupid or somthing but I don't have the TS4_x86 I have 64-bits Windows. Can somone help?


I also have the problem with the error code abaout orgin!
Nvm I fixed the problem with not having TS4_x86 I had TS4_x64 so yeah... But I still have the problem with orgin any help?


and what's the way to get TS4-x86?
I just downloaded the all the Expansions and I got it in one of them!

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Re: error code: d3382ced:984c6a38:00000000 - Origin problem - Sims 4

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