How to change the e-mail?

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How to change the e-mail?

Post by Buttercup on Sat 11 Mar 2017, 13:32

Hey!

I don't know why but I can't change my e-mail address Sad Everytime I tried, it says that I have to change my password too but when I changed that, my e-mail hasn't changed...
Could anybody help me? Dedicated to Carlos

Thank you!

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Re: How to change the e-mail?

Post by The_gh0stm4n on Sun 12 Mar 2017, 02:53

@Buttercup wrote:Hey!

I don't know why but I can't change my e-mail address Sad Everytime I tried, it says that I have to change my password too but when I changed that, my e-mail hasn't changed...
Could anybody help me? Dedicated to Carlos

Thank you!


Hello @Buttercup,

Have you tried clearing your bowser's cache and cookies? Press CTRL + (L)SHIFT + DELETE in your browser, and in the next window that comes up, choose cookies and cache. Wait until it's done, close the browser, and re-start. Then try changing your e-mail address again.
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Re: How to change the e-mail?

Post by Ɛɗιη on Sun 12 Mar 2017, 09:10

@The_gh0stm4n wrote:
@Buttercup wrote:Hey!

I don't know why but I can't change my e-mail address Sad Everytime I tried, it says that I have to change my password too but when I changed that, my e-mail hasn't changed...
Could anybody help me? Dedicated to Carlos

Thank you!


Hello @Buttercup,

Have you tried clearing your bowser's cache and cookies? Press CTRL + (L)SHIFT + DELETE in your browser, and in the next window that comes up, choose cookies and cache. Wait until it's done, close the browser, and re-start. Then try changing your e-mail address again.

If that doesn't work, you can send me a PM and I can change it for you manually.

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Re: How to change the e-mail?

Post by Buttercup on Sun 12 Mar 2017, 12:37

Hello @The_gh0stm4n,

yes I tried it but it didn't work Sad the error message says that I have to "complete all required fields" (?)
I'm german so actually it says "Sie müssen alle Pflichtfelder ausfüllen" Very Happy



Hello @Ɛɗιη

thank you! I'll send you a pm Smile

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Re: How to change the e-mail?

Post by The_gh0stm4n on Sun 12 Mar 2017, 14:51

@Buttercup wrote:Hello @The_gh0stm4n,

(...) the error message says that I have to "complete all required fields" (?)
I'm german so actually it says "Sie müssen alle Pflichtfelder ausfüllen" Very Happy


Now this is strange: I just tested it again on my own account, and I was able to change the e-mail with no problems whatsoever. When you change your e-mail here.




You "just" have to type your new e-mail address in the box there. THEN you scroll down to the very bottom of the page and click on "Save". After which you get this here:




Is this what you did? I myelf don't need a password to change the e-mail, and I doubt this is different for regular users. But maybe I'm wrong here...  What a Face
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Re: How to change the e-mail?

Post by Buttercup on Sun 12 Mar 2017, 15:00

@The_gh0stm4n wrote:
@Buttercup wrote:Hello @The_gh0stm4n,

(...) the error message says that I have to "complete all required fields" (?)
I'm german so actually it says "Sie müssen alle Pflichtfelder ausfüllen" Very Happy


Now this is strange: I just tested it again on my own account, and I was able to change the e-mail with no problems whatsoever. When you change your e-mail here.




You "just" have to type your new e-mail address in the box there. THEN you scroll down to the very bottom of the page and click on "Save". After which you get this here:




Is this what you did? I myelf don't need a password to change the e-mail, and I doubt this is different for regular users. But maybe I'm wrong here...  What a Face

Yes, this is exactly what I did! But then I get this:



I can just go back to my profile but it didn't save anything...

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Re: How to change the e-mail?

Post by The_gh0stm4n on Sun 12 Mar 2017, 15:02

@Buttercup wrote:
Yes, this is exactly what I did! But then I get this:



I can just go back to my profile but it didn't save anything...


Maybe that's a glitch in the Forum software. Alright, then I guess Edin will have to change the e-mail address for you later on. 

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Re: How to change the e-mail?

Post by Buttercup on Sun 12 Mar 2017, 15:08

@The_gh0stm4n wrote:Maybe that's a glitch in the Forum software. Alright, then I guess Edin will have to change the e-mail address for you later on. 

alien
 
Thanks anyway! Smile

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