The Sims 3 launcher stopped working.

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The Sims 3 launcher stopped working.

Post by soaringbird on Tue 04 Apr 2017, 04:32

I see that a lot of people had a similar problem, I recently had to factory restore my comp and just got the sims 3 game and all ep/sps but the launcher and the other ways to get into game won't work..... i do have origins but before the restore it all worked fine... What should I do, also I am trying to install on an external hard drive....

did a clean install of games and now I'm getting: "There was an error during startup, please see the log for details" when i start the launcher....

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Re: The Sims 3 launcher stopped working.

Post by The_gh0stm4n on Tue 04 Apr 2017, 18:30

soaringbird wrote:I see that a lot of people had a similar problem, I recently had to factory restore my comp and just got the sims 3 game and all ep/sps but the launcher and the other ways to get into game won't work..... i do have origins but before the restore it all worked fine... What should I do, also I am trying to install on an external hard drive....

did a clean install of games and now I'm getting: "There was an error during startup, please see the log for details" when i start the launcher....


Hello and welcome to the Forum @soaringbird,

That problem sounds familiar, and in my experience it will usually mean you have to purge (uninstall) everything and start afresh. A guide for that can be found in this topic here. If you want/need to install the game on a different drive than C: have a look at this here too:
http://games4theworld.bestgoo.com/t19680-a-note-on-installing-the-sims-3-on-external-drives

Because if you don't prepare these install folders beforehand, it's going to install everything in just one pile, and if you then try 'organizing' the files after the installation, everything gets messed up.

Sorry I can't provide an easier solution, but good luck nonetheless!


Last edited by The_gh0stm4n on Tue 04 Apr 2017, 18:44; edited 1 time in total (Reason for editing : Typo.)

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Re: The Sims 3 launcher stopped working.

Post by soaringbird on Tue 04 Apr 2017, 18:34

thank you that helped.... i will do a clean installation and follow the directions for external hard drives...

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Re: The Sims 3 launcher stopped working.

Post by The_gh0stm4n on Tue 04 Apr 2017, 18:48

soaringbird wrote:thank you that helped.... i will do a clean installation and follow the directions for external hard drives...


Take your time to do it carefully, and good luck again! Of course, feel free to keep us posted about your progress or any other follow-up issues.  alien

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Re: The Sims 3 launcher stopped working.

Post by soaringbird on Thu 06 Apr 2017, 18:00

I followed the directions and it was working beautifully, but now i cant place any sims, houses or both in any worlds.... Sad

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Re: The Sims 3 launcher stopped working.

Post by Tarac on Fri 07 Apr 2017, 10:40

soaringbird wrote:I followed the directions and it was working beautifully, but now i cant place any sims, houses or both in any worlds.... Sad
Can you see the worlds/towns when you start a new game ?



Or is it completely blank ?
I had a simular problem before but not sure how I solved it. I think I installed Into the Future again.
Unfortunately I cannot reproduce the error so can't check.
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Re: The Sims 3 launcher stopped working.

Post by soaringbird on Fri 07 Apr 2017, 18:28

i can see the towns when i start a new game, but just cant place the sims/houses/both in any worlds, new games or otherwise.....

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Re: The Sims 3 launcher stopped working.

Post by Tarac on Fri 07 Apr 2017, 18:33

soaringbird wrote:i can see the towns when i start a new game, but just cant place the sims/houses/both in any worlds, new games or otherwise.....
That's a tricky one as it can have many causes:
1. Use of mods/hacks/custom content
2. An irregular save of a previously played Sims game
3. Others

The best way to check 1 and 2 is to make a new The Sims 3 folder.
Go to user\Documents\Electronic Arts and rename the folder The Sims 3 to f.e. The Sims 3_old.
Now start your game again.
A new folder The Sims 3 will be created whereby you temporarily lost your own sims, houses aso.
Create a new Sim and see if you can move him/her into a world.
If yes, you can then bit by bit transfer items from your The Sims 3_old to the new folder The Sims 3
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Re: The Sims 3 launcher stopped working.

Post by soaringbird on Fri 07 Apr 2017, 19:01

Ok I'll try that thx

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Re: The Sims 3 launcher stopped working.

Post by The_gh0stm4n on Fri 07 Apr 2017, 19:13

soaringbird wrote:I followed the directions and it was working beautifully, but now i cant place any sims, houses or both in any worlds.... Sad


Well, by default you will have a fixed limit of household funds, so you may not be able to start with all the households (though I may be wrong on that one, in which case feel free to correct me). Are you able to start a new savegame with ANY of the default families?

Also try re-applying the (1.67) manual patch and Ultimate fix again. Then try the game once more.

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Re: The Sims 3 launcher stopped working.

Post by soaringbird on Sun 16 Apr 2017, 17:54

sorry its been a few days, but now I'm getting the error: Service initialization failed 0x02957b48....

just uninstalled and reinstalled the base game and now it works beautifully... Facepalm

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