Base game install can't find files

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Base game install can't find files

Post by IotaRen on Tue 04 Apr 2017, 20:21

When I open the installer for the base game an error message comes up saying that 

The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor the verify that this is a valid Windows Installer package. 

Not sure why this is coming up and not sure how to troubleshoot it

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Re: Base game install can't find files

Post by Tarac on Tue 04 Apr 2017, 21:56

Did you extract the download with Winrar ?
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Re: Base game install can't find files

Post by candesco on Wed 05 Apr 2017, 12:50

Or with 7zip or peazip or any other extractor that can handle rar files. The built-in extractor from Windows itself won't work. You do need a program for that. I recommend 7zip myself, as it can handle many other archives as well, including rar.

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Re: Base game install can't find files

Post by Shamrock on Wed 05 Apr 2017, 19:18

@candesco wrote:Or with 7zip or peazip or any other extractor that can handle rar files. The built-in extractor from Windows itself won't work. You do need a program for that. I recommend 7zip myself, as it can handle many other archives as well, including rar.

Just be careful that, while 7zip works for me and you and a number of other people, some computers are tricky and sometimes WINRAR is the only one that works.
If push comes to shove, try it out ^^

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Re: Base game install can't find files

Post by flitkitten on Thu 06 Apr 2017, 11:28

Hi, I just joined a moment ago because I'm having the same problem. It says the setup files are corrupt when I try to extract them (using Winrar). I'm currently redownloading, but I'm unsure if this will fix the issue.


**EDIT: Redownloading the torrent file worked for me!**

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