Game stuck at the logo screen

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Game stuck at the logo screen

Post by Lilian18 on Fri 07 Apr 2017, 00:00

Hi
I've been trying to play the sims 4 for the past 2 days but everytime I start up the game, it gets stuck at the logo like this
The music keeps going until it finishes and stop but my screen stays the same unable to get past the logo no matter how much I wait.
I tried deleting the game cash, the recently downloaded cc and I run CCleaner too. I haven't played for a while, last time was mid January and if I remember correctly the game crashed on me. I have everything download from here up to City Living, I played it after download for a while just fine. 

Please help me if you have any idea why is this happening,
Thank you.

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Re: Game stuck at the logo screen

Post by Tarac on Fri 07 Apr 2017, 12:18

Rename the folder The Sims 4 that can be found in User\Documents\Electronic Arts to read The Sims 4_old.
Now start your game again as an administrator. (Rightclick on the shortcut)
Does it start now ?
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Re: Game stuck at the logo screen

Post by Lilian18 on Sun 16 Apr 2017, 17:30

I solved it! I downloaded ModConflictDetector and checked for any corrupt or conflicting mods/cc, got rid of anything suspicious and it ended up working again!

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