Sims 4 not responding.... :(

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Sims 4 not responding.... :(

Post by MissVxntage on Fri 07 Apr 2017, 17:46

Hello. My game has stopped responding all of a sudden and it usually gives me an infinite screen that looks a lot like this V
Please help..
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Re: Sims 4 not responding.... :(

Post by Tarac on Fri 07 Apr 2017, 18:20

Mind you, 95% or more of the problems with the Sims 4 are caused by Mods/hacks/CC

Try a new The Sims 4 folder:
Go to User\Documents\Electronic Arts.
Rename the folder The Sims 4 to The Sims 4_old
Now start your game.

No problems ?
You can now transfer files/folders bit by bit from The Sims 4_old to the newly created The Sims 4 folder
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Re: Sims 4 not responding.... :(

Post by The_gh0stm4n on Fri 07 Apr 2017, 19:24

MissVxntage wrote:Hello. My game has stopped responding all of a sudden 



Indeed, did you do anything "special" prior to this error occurring? Like, add new mods, custom content, etc.? You might also want to check out clearing the cache files; a possible guide can be found here:
http://www.carls-sims-4-guide.com/help/cache.php

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