game is running very very slow

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game is running very very slow

Post by sonnybono on Tue 18 Apr 2017, 15:37

hi there,  I have a question about the sims 4.  recently my game has started lagging really badly,  to the point of that I cant really play it anymore.  when I give a command it take a really long time to respond.  I have researched this problem online and on your website. everyone says that I should empty my cache folder,  only I don't have a cache folder... I don't know why,  but its not there.   any advice you have for me on this issue would be greatly appreciated.  once again,  thanks in advance,  you guys have always been very helpful in the past   :-)

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Re: game is running very very slow

Post by Tarac on Tue 18 Apr 2017, 16:35

But you DO have a cachestr folder.
Are other programs also running slow ?
Check your computer for virusses/malware.
Or look at the ^-sign (right hand side on your taskbar near the clock) and see the unnecessary programs that are starting up with Windows.


Last edited by Tarac on Tue 18 Apr 2017, 16:39; edited 1 time in total
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Re: game is running very very slow

Post by sonnybono on Tue 18 Apr 2017, 16:37

hi there,  thank you for your response.  yes, I do.  but whenever I open it it is completely empty.

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Re: game is running very very slow

Post by Tarac on Tue 18 Apr 2017, 16:39

see edited comment above
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Re: game is running very very slow

Post by sonnybono on Tue 18 Apr 2017, 16:43

no,  everything else is running fine.  I do virus/malware scans on a regular basis and everything is ok there. and also I do practice shutting down unnecessary programs before launching the game.

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Re: game is running very very slow

Post by OmKadam2125 on Tue 18 Apr 2017, 20:07

Everyone is facing the same problem for running sims 4 slowly even me too . Try to delete the cachster folder items only and delete localthumbnailcache.package located in sims 4 documents folder hope that will help you Smile

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Re: game is running very very slow

Post by sonnybono on Tue 18 Apr 2017, 20:11

well, I have tried deleting localthumbnailcache.package nut unfortunately that didn't really help much.  and as far as the cachster folder goes,  everytime I open it it is completely empty before I even got there.  weird.

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