Sims 4 Downloading Problem

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Sims 4 Downloading Problem

Post by VintageFan007 on Mon 15 May 2017, 20:03

I downloaded the Sims 4 and followed the directions in the guide, or so I think. Every time I go to open the game, I get an error message saying I need to update Origin and install again. Well, my Origin was completely off as was my anti-virus. I even added all the files to my anti-virus' exceptions list. 

I copied and pasted all the files from the Get to Work expansion and dragged and dropped the files from Get Together and City Living into the Sims 4 folder. Do you think this is the problem?


Last edited by VintageFan007 on Mon 15 May 2017, 20:04; edited 1 time in total (Reason for editing : forgot to add)
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Re: Sims 4 Downloading Problem

Post by Loonieloose on Mon 15 May 2017, 20:11

Are you running the game as administrator?

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Re: Sims 4 Downloading Problem

Post by VintageFan007 on Mon 15 May 2017, 20:12

@Loonieloose wrote:Are you running the game as administrator?
Yes and I still get the message Sad
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Re: Sims 4 Downloading Problem

Post by emca00101 on Mon 15 May 2017, 20:17

i have the same issue and its really werid..

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Re: Sims 4 Downloading Problem

Post by MaxisPC on Mon 15 May 2017, 21:35

@VintageFan007 wrote:I downloaded the Sims 4 and followed the directions in the guide, or so I think. Every time I go to open the game, I get an error message saying I need to update Origin and install again. Well, my Origin was completely off as was my anti-virus. I even added all the files to my anti-virus' exceptions list. 

I copied and pasted all the files from the Get to Work expansion and dragged and dropped the files from Get Together and City Living into the Sims 4 folder. Do you think this is the problem?

The latest pack/update (in this case v1.29) should be the last thing you will copy/drag to your Sims 4 game folder.
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Re: Sims 4 Downloading Problem

Post by VintageFan007 on Mon 15 May 2017, 21:36

It will be. I wanted to make sure my game ran fine without it before adding it in so I've downloaded it but haven't installed it yet.
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Re: Sims 4 Downloading Problem

Post by ivypoison255 on Tue 16 May 2017, 13:13

I'm having the exact same problem.

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Re: Sims 4 Downloading Problem

Post by VintageFan007 on Tue 16 May 2017, 15:33

I fixed it Smile All I had to do was remove my sims 4 folder from my Documents.
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Re: Sims 4 Downloading Problem

Post by ivypoison255 on Tue 16 May 2017, 20:48

I did that and it went to start but then it crashed, saying "Unable to start. Initialization error at start up."

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Re: Sims 4 Downloading Problem

Post by MaxisPC on Tue 16 May 2017, 20:56

@ivypoison255 wrote:I did that and it went to start but then it crashed, saying "Unable to start. Initialization error at start up."

Try the new temporary fix.
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Re: Sims 4 Downloading Problem

Post by ivypoison255 on Tue 16 May 2017, 21:28

It's still giving me the same error.

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