All sims disappeared after update?

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All sims disappeared after update?

Post by Foxyboots on Mon 22 May 2017, 14:11

After getting toddlers& vampires update (it works perfectly, as far as ive played!) when i opened my maps, all of my earlier (before the update,that is) created sims, their houses and everything were missing! Is this a common thing or....?
Is there any way of bringing them back??  DedicatedToLorilihim

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Re: All sims disappeared after update?

Post by Loonieloose on Mon 22 May 2017, 17:40

Um, did you remove your tray folder and the safes before installing, have you checked wether custom content and script mods are enabled in Games option?

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Re: All sims disappeared after update?

Post by Foxyboots on Tue 23 May 2017, 13:28

Loonieloose wrote:Um, did you remove your tray folder and the safes before installing, have you checked wether custom content and script mods are enabled in Games option?

the custom content is enabled, i did not delete my tray or saves. I have found most of the sims that ive created in my gallery, but is there any way of returning their houses and progress? DedicatedToLorilihim

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Re: All sims disappeared after update?

Post by Loonieloose on Tue 23 May 2017, 14:14

That should be in the game saves. have you put that one back in? Have you got a backup of your old game some where? try loading a saved game.

Always remember to backup your old game before installing. You can also do that by naming your games folder in Documents to Sims 4_old and starting a new game.
I hope you have a back up.
You are not supposed to delete your tray, mods and saves. just move ( not copy )them out of the games folder to the desktop or somewhere safe.


Last edited by Loonieloose on Tue 23 May 2017, 14:16; edited 1 time in total (Reason for editing : add text)

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