"The Sims 4 has stopped working" error

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"The Sims 4 has stopped working" error

Post by hellostefanie on Mon 22 May 2017, 16:48

I just downloaded the new toddlers/vampires update and followed all the instructions, but when I try to load the game the screen goes blank as though loading and then a Windows message pops up saying the game has stopped working, and "windows is checking for a solution to this problem" and then goes off

Help please!!

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Re: "The Sims 4 has stopped working" error

Post by miljana_1304 on Mon 22 May 2017, 21:34

Had the same problem and just managed to fix it.  cheers I missed the part of the installation guide where it says to move The Sims 4 folder to C:/Program Files (without x84) if you have a 64-bit computer, so I did that and then checked my mods with this program aand now it works Very Happy

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Re: "The Sims 4 has stopped working" error

Post by Tarac on Mon 22 May 2017, 21:40

95% of all problems with the Sims 4 is caused by ..... MODS !
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Re: "The Sims 4 has stopped working" error

Post by athlynn17 on Tue 23 May 2017, 18:08

I have that error too (the sims 4 has stopped working) if i pick the TS4.exe file. If i run TS4_x64.exe,i will get this error instead :

"The program can't start because MSVCP120.dll is missing from your computer.Please try reinstalling the program to fix this problem."

I've already tried the temp_fix and No_Origin files and also moved the whole The Sims 4 folder into C:/Program files (without the 86x) but it still remains the same. Any help is greatly appreciated. I've lost count of the times i uninstall and reinstall the game Sad Thanks!

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Re: "The Sims 4 has stopped working" error

Post by Tarac on Tue 23 May 2017, 18:28

Most probably you haven't installed Vredist on your computer
Download THIS FOLDER
Extract with Winrar
Run:
dxwebsetup.exe and the 4 vcredist.exe files
then restart your computer
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Re: "The Sims 4 has stopped working" error

Post by hellostefanie on Tue 23 May 2017, 18:57

I did all of that and now I'm getting the "origin is currently not running" error!  Why.

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Re: "The Sims 4 has stopped working" error

Post by Tarac on Tue 23 May 2017, 19:10

I'm so glad using ZLOrigin.
But, the "origin is currently not running" error is caused by:

1. Origin IS running somewhere on your computer.
2. Your anti-virus has disabled TS4 and/or TS4_x64.exe
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Re: "The Sims 4 has stopped working" error

Post by athlynn17 on Wed 24 May 2017, 04:15

I downloaded and installed vredist after a google search and now my computer has a exe.explorer error.my screen is blank except for the mouse cursor after the login screen. Sigh. Really wished I didn't

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Re: "The Sims 4 has stopped working" error

Post by Loonieloose on Wed 24 May 2017, 13:21

system restore?

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Re: "The Sims 4 has stopped working" error

Post by athlynn17 on Wed 24 May 2017, 14:42

Didn't work..according to the guy, my laptop basically crashed during the update.it's at the repair shop for reformatting now Sad thanks anyway

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Re: "The Sims 4 has stopped working" error

Post by Loonieloose on Wed 24 May 2017, 14:51

sorry to hear that. I hope they could safe some of your programs?

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Re: "The Sims 4 has stopped working" error

Post by athlynn17 on Thu 25 May 2017, 11:12

Thanks..He said he'll backup my files for me, hopefully my saved games will still be there cuz i'm in the middle of my legacy game. Haha

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