Windows Greyed out in sims 4 game [SOLVED]

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Windows Greyed out in sims 4 game [SOLVED]

Post by lenabubbles82 on Thu 01 Jun 2017, 12:08

Recently got a new pc, installed everything including the toddlers update, as u can see my windows are greyed out for some reason, im not in laptop mode, graphics settings are set at low medium, installed the new parenthood dlc and still the same, game is working perfect only the problem i have is the windows, wont look great when im taking screenshots for my lot upload

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Re: Windows Greyed out in sims 4 game [SOLVED]

Post by lenabubbles82 on Thu 01 Jun 2017, 12:27

------------------
System Information
------------------
Time of this report: 6/1/2017, 11:25:59
       Machine name: LENA-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518)
           Language: English (Regional Setting: English)
System Manufacturer: FUJITSU
       System Model: ESPRIMO C910
               BIOS: BIOS Date: 10/15/13 15:37:10 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
             Memory: 4096MB RAM
Available OS Memory: 3980MB RAM
          Page File: 2454MB used, 5502MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0152&SUBSYS_11D71734&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: LCD-MONITOR
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Re: Windows Greyed out in sims 4 game [SOLVED]

Post by Loonieloose on Thu 01 Jun 2017, 14:36

Try to play objects on medium to high setting and see what happens. I play them all on medium setting and it works, even if I only have a mid range lap top.

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Re: Windows Greyed out in sims 4 game [SOLVED]

Post by lenabubbles82 on Thu 01 Jun 2017, 19:34

@Loonieloose wrote:Try to play objects on medium to high setting and see what happens. I play them all on medium setting and it works, even if I only have a mid range lap top.
It was the objects setting! It was set to low, never checked the first time, working fine now, thanks!
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Re: Windows Greyed out in sims 4 game [SOLVED]

Post by Ageha on Fri 02 Jun 2017, 17:50

Problem solved; Topic closed.


Happy Simming!

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