Can't download Sims 4 Base game [SOLVED]

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Can't download Sims 4 Base game [SOLVED]

Post by laurenbeckett on Fri 02 Jun 2017, 17:34

Hi,
Hope someone can help me  WhatDidUJustCallMe?

I downloaded the sims 4 base game earlier and began to install it but it won't download. I keep getting these same pop ups, after i click ok for each one.

 




The installer said the Sims 4 was installed and then this popped up, when it launched the program


Anyone have any suggestions as to what is wrong?
Thanks

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Re: Can't download Sims 4 Base game [SOLVED]

Post by Ageha on Fri 02 Jun 2017, 19:11

Hi @laurenbeckett !


Are you planning on installing any of the EPs? Or just the base game in mind? If you do plan on installing the EPs, i'd suggest installing them and see if that error pop-ups. Else, delete the GameVersion.txt in your Documents/Sims 4 folder and see if it helps.

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Re: Can't download Sims 4 Base game [SOLVED]

Post by Tarac on Fri 02 Jun 2017, 22:31

The problem on the last picture in your post can certainly be solved by deleting the file GameVersion from the folder Username\Documents\Electronic Arts\The Sims 4
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Re: Can't download Sims 4 Base game [SOLVED]

Post by laurenbeckett on Sat 03 Jun 2017, 12:59

Thank you both for the replies!

I delete the folder in my documents, and installed the rest of the game packs and it works fine now!
Such a simple solution Smile

Thank you again!

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Re: Can't download Sims 4 Base game [SOLVED]

Post by Ageha on Sat 03 Jun 2017, 14:56

Glad to hear you've got it working now! Very Happy


Happy Simming~!
Problem solved; Topic closed.

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