Can't download Sims 4 Base game [SOLVED]

View previous topic View next topic Go down

Can't download Sims 4 Base game [SOLVED]

Post by laurenbeckett on Fri 02 Jun 2017, 22:34

Hi,
Hope someone can help me  WhatDidUJustCallMe?

I downloaded the sims 4 base game earlier and began to install it but it won't download. I keep getting these same pop ups, after i click ok for each one.

 




The installer said the Sims 4 was installed and then this popped up, when it launched the program


Anyone have any suggestions as to what is wrong?
Thanks

laurenbeckett
Beginner
Beginner

Windows version :
  • Windows 8

System architecture :
  • 64 bits (x64)

Favourite games : The Sims
Female Posts : 2
Points : 1610
Reputation : 0
Join date : 2013-06-30
Age : 23
Location : England

View user profile

Back to top Go down

Re: Can't download Sims 4 Base game [SOLVED]

Post by Ageha on Sat 03 Jun 2017, 00:11

Hi @laurenbeckett !


Are you planning on installing any of the EPs? Or just the base game in mind? If you do plan on installing the EPs, i'd suggest installing them and see if that error pop-ups. Else, delete the GameVersion.txt in your Documents/Sims 4 folder and see if it helps.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1944
Points : 3133
Reputation : 294
Join date : 2015-09-09
Location : Skyhold

View user profile

Back to top Go down

Re: Can't download Sims 4 Base game [SOLVED]

Post by Tarac on Sat 03 Jun 2017, 03:31

The problem on the last picture in your post can certainly be solved by deleting the file GameVersion from the folder Username\Documents\Electronic Arts\The Sims 4
avatar
Tarac
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 98
  • Windows 95
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Card games
Male Posts : 2267
Points : 4239
Reputation : 363
Join date : 2013-09-14
Age : 74
Location : The Netherlands

View user profile http://www.tarac.nl

Back to top Go down

Re: Can't download Sims 4 Base game [SOLVED]

Post by laurenbeckett on Sat 03 Jun 2017, 17:59

Thank you both for the replies!

I delete the folder in my documents, and installed the rest of the game packs and it works fine now!
Such a simple solution Smile

Thank you again!

laurenbeckett
Beginner
Beginner

Windows version :
  • Windows 8

System architecture :
  • 64 bits (x64)

Favourite games : The Sims
Female Posts : 2
Points : 1610
Reputation : 0
Join date : 2013-06-30
Age : 23
Location : England

View user profile

Back to top Go down

Re: Can't download Sims 4 Base game [SOLVED]

Post by Ageha on Sat 03 Jun 2017, 19:56

Glad to hear you've got it working now! Very Happy


Happy Simming~!
Problem solved; Topic closed.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1944
Points : 3133
Reputation : 294
Join date : 2015-09-09
Location : Skyhold

View user profile

Back to top Go down

Re: Can't download Sims 4 Base game [SOLVED]

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum