Expansions making me crash

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Expansions making me crash

Post by alexisrenee987 on Fri 02 Jun 2017, 19:50

Downloaded the base game and the first 2 expansions, was playing with no problem. Finished adding all the rest this morning and now everytime I try to open the game it goes from black screen, to white screen, to immediate crash.

How can I fix this?

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Re: Expansions making me crash

Post by Ageha on Fri 02 Jun 2017, 19:58

@alexisrenee987 wrote:Downloaded the base game and the first 2 expansions, was playing with no problem. Finished adding all the rest this morning and now everytime I try to open the game it goes from black screen, to white screen, to immediate crash.

How can I fix this?

Up till Parenthood? Do you have any crash log or happened to see the pop-up details? Try to delete lastCrash.txt and lastException.txt and see if it still crash. Otherwise, if you have any mods/CCs installed in your game, move them out of the Sims 4 folder and try running the game again.

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Re: Expansions making me crash

Post by alexisrenee987 on Fri 02 Jun 2017, 23:45

I tried deleting those files, but it didn't help. I unistalled all mods because at least one of them was causing the game to crash when I was choosing an aspiration while creating a sim. I uninstalled the game entirely and am now almost done reinstalling the game and expansion packs up until City Life.

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Re: Expansions making me crash

Post by Ageha on Sat 03 Jun 2017, 15:17

Hi @alexisrenee987 ,


Does your game still crash now? If it does, i'd recommend playing the game in windowed mode and see if it still crash.

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