Zlorigin open just a small window

View previous topic View next topic Go down

Zlorigin open just a small window

Post by Adri09 on Sun Jun 04, 2017 5:21 am

Hello,

I have played The Sims 4, everthing went okay. I want to exit the game and my laptop restarted. After that the Zlorigin won't open, just a small window pop up. See picture below.





I have uninstalled and reistalled the games many times, but nothing happened Sad

Can you please help me, what the problem is?

Thank you very much! Smile


Adri09
Beginner
Beginner

Favourite games : The sims 4
Posts : 2
Points : 143
Reputation : 0
Join date : 2017-06-04

View user profile

Back to top Go down

Re: Zlorigin open just a small window

Post by Ageha on Sun Jun 04, 2017 6:18 am

Hi, I'm actually not sure about this but for starters, how about re-installing the client again? 

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1713
Points : 2828
Reputation : 252
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: Zlorigin open just a small window

Post by Tarac on Sun Jun 04, 2017 8:58 pm

In the Taskbar, do you see more than 1 Z (for Zclient). Close them all.

You've tried to open Origin twice or an instance of Origin is still open.
Check Task Manager (Alt+Ctrl+Del) Processes. End everything that starts with the word Origin.
The start ZLOrigin again.

Still no luck ?
Go to the install folder of Origin
Schroll down to unins0000.exe
Click on it.

ZLOrigin will now uninstall.
The install again.
avatar
Tarac
=D Child of Admin =D
=D Child of Admin =D

Windows version :
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows 98
  • Windows 95
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Card games
Male Posts : 2267
Points : 4207
Reputation : 363
Join date : 2013-09-14
Age : 74
Location : The Netherlands

View user profile http://www.tarac.nl

Back to top Go down

Re: Zlorigin open just a small window

Post by Adri09 on Sun Jun 04, 2017 10:04 pm

Hello,

thanks for your help, but I have tried all you have wrote yet. Nothing changed Sad
I don't know what happened.

I always get the small window or the error message:"Disconnected. Critical update required."

Do you have any idea what to do?

Please help!

Thanks Smile

Adri09
Beginner
Beginner

Favourite games : The sims 4
Posts : 2
Points : 143
Reputation : 0
Join date : 2017-06-04

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum