Sims 4 error

View previous topic View next topic Go down

Sims 4 error

Post by noemia on Sun 04 Jun 2017, 19:25

Can you help me with this startup error?

thank you Smile



noemia
Beginner
Beginner

Posts : 9
Points : 1818
Reputation : 0
Join date : 2012-11-15

View user profile

Back to top Go down

Re: Sims 4 error

Post by Ageha on Sun 04 Jun 2017, 19:31

Hi there!


You can take a look at this thread here , which basically explains what you need to do with your security programs and all that.  Very Happy

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1756
Points : 2874
Reputation : 253
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: Sims 4 error

Post by noemia on Sun 04 Jun 2017, 19:36

But I do not have these programs installed on the pc
Do I have avast and the sims is on the exclusions list

noemia
Beginner
Beginner

Posts : 9
Points : 1818
Reputation : 0
Join date : 2012-11-15

View user profile

Back to top Go down

Re: Sims 4 error

Post by Loonieloose on Sun 04 Jun 2017, 19:52

what about the windows defender which comes with your windows version? Which windows version are you using? It is not enough to only exclude the sims 4 file.  The instructions in the above mentioned document describe in detail what else you have to exclude. And please exclude the torrent download file as well. Your virus program might remove the cracked origin.dll the minute you open the .RAR file. I have basically everything sims 4 related excluded, even when running from my external hard drives

Loonieloose
Extreme Poster
Extreme Poster

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Sims 4
Female Posts : 448
Points : 1268
Reputation : 77
Join date : 2015-10-21
Location : Somewhere in Southern Africa

View user profile

Back to top Go down

Re: Sims 4 error

Post by Ageha on Sun 04 Jun 2017, 19:57

You should have windows defender installed in your pc, since (if i'm not wrong) it's pre-installed app. 


Try turning off avast and re-install the game (or if worse you need to re-download) again.


Other than that, did you follow the installation guide to a TEA?(sorry trying to make a joke) Ahem. 

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1756
Points : 2874
Reputation : 253
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: Sims 4 error

Post by Loonieloose on Sun 04 Jun 2017, 20:02

IAmSoHappyEmergahwd Tea 1 and Piece of cake.

Loonieloose
Extreme Poster
Extreme Poster

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Sims 4
Female Posts : 448
Points : 1268
Reputation : 77
Join date : 2015-10-21
Location : Somewhere in Southern Africa

View user profile

Back to top Go down

Re: Sims 4 error

Post by noemia on Sun 04 Jun 2017, 20:40

I have the windows 7 version

noemia
Beginner
Beginner

Posts : 9
Points : 1818
Reputation : 0
Join date : 2012-11-15

View user profile

Back to top Go down

Re: Sims 4 error

Post by Ageha on Mon 05 Jun 2017, 15:27

Windows 7, i think it should be microsoft security essentials instead? Do you have it? I'd suggest at this point to turn off your anti-virus and security essentials and re-install the game again.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1756
Points : 2874
Reputation : 253
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum