Please, help. [SOLVED]

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Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 10:52

Hello, 

I have downloaded all TS4, and the game was working after I installed Get To Work. I followed all institutions for Get Together,  although in the installation guide it says to move folders AFTER you've installed it, but doesn't tell you how to install? So I just moved the folders, and with city living, that hasn't got an installation guide with it at all. 

After I'd moved folders in Get Together, TS4 icon disappeared and it said "this shortcut doesn't work anymore"? 

I don't want to continue trying with city living until I can figure out what I've done wrong so far, and find the installation guide for city living? 

Thank you in advance for your help.

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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 10:53

I followed all instructions* not institutions.

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Re: Please, help. [SOLVED]

Post by Tarac on Sat 10 Jun 2017, 11:23

You moved the installation folder, so you must make a new shortcut from that new folder\Game\Bin\TS4.exe (or TS4_x64).exe.
The just copy/paste the files and folders of the other DLC's to your new installation folder.
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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 12:02

So do I need to uninstall what I've already done and start again? Or can I continue as is? And I can't find any installation guide for city living and it has a lot more folders than the other two expansions I've downloaded.

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Re: Please, help. [SOLVED]

Post by Tarac on Sat 10 Jun 2017, 12:10

@Beckileigh wrote:So do I need to uninstall what I've already done and start again? Or can I continue as is? And I can't find any installation guide for city living and it has a lot more folders than the other two expansions I've downloaded.
No need to uninstall as long as your install folder The Sims 4 is no longer in another folder called Origin Games or Electronic Arts.
And yes, just copy all folders from the downloads over to your install folder The Sims 4.
(The last one, update 1.30.105.1010 contains even more folders to copy).
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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 12:12

Thank you. I'd already moved TS4 folder out of Electronic Arts. I just don't want to copy the wrong things. I've been copying all folders into TS4 folder and then when it asks clicking "replace" so hopefully I'm doing it right but City Living through me off because there's no instructions lol.

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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 20:06

I keep getting the system error

The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix this problem.

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Re: Please, help. [SOLVED]

Post by Loonieloose on Sat 10 Jun 2017, 20:11


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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 20:13

Thank you will have a look. Also, do you need Origin installed on the PC or doesn't it matter as I don't have it?

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Re: Please, help. [SOLVED]

Post by Ageha on Sat 10 Jun 2017, 20:16

@Beckileigh wrote:I keep getting the system error

The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix this problem.
Hi there,



Under The Sims 4\__Installer\vc, there are two folders. Open them and run both vcredist_x64.exe and vcredist_x86.exe in redist folder.


EDIT:
You do not need origin to play the game. Smile

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Re: Please, help. [SOLVED]

Post by Beckileigh on Sat 10 Jun 2017, 23:17

Thanks. So it's up. Running. Game works until I chose a household, press play, a loading screen appears and then it takes me back to the world screen. Have I done something wrong?

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Re: Please, help. [SOLVED]

Post by pineappleincident on Sun 11 Jun 2017, 14:18

@Beckileigh wrote:Thanks. So it's up. Running. Game works until I chose a household, press play, a loading screen appears and then it takes me back to the world screen. Have I done something wrong?
Did you put the fix as well?
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Re: Please, help. [SOLVED]

Post by Beckileigh on Sun 11 Jun 2017, 14:34

I uninstalled it, and tried again from start to finish. 
Installed the fix and now it's all working. Smile

Thank you so much for your help.

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Re: Please, help. [SOLVED]

Post by Ageha on Sun 11 Jun 2017, 16:48

Glad to hear it's all working now. 
Feel free to open a new topic should you encounter any other bug.

Cheers! Very Happy


Problem solved. Topic closed.

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