help very new to all this

View previous topic View next topic Go down

help very new to all this

Post by chloetom5 on Sun 11 Jun 2017, 19:25

just followed your up to date instructions forr downloading all sims 4 try to start it up and it keeps popping up with this

thanks in advance Smile

chloetom5
Beginner
Beginner

Favourite games : sims 4
Posts : 6
Points : 113
Reputation : 0
Join date : 2017-06-11

View user profile

Back to top Go down

Re: help very new to all this

Post by Ageha on Sun 11 Jun 2017, 19:30

Hi there and welcome to the forum! Very Happy


Have you put your folders to your exclusion lists in both your anti-virus/windows defender? Or plainly turn them off before downloading and during installation as well. You can take a look at this thread here on how to set up the exclusions properly.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1467
Points : 2504
Reputation : 208
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: help very new to all this

Post by chloetom5 on Sun 11 Jun 2017, 19:41

hi thanks for your reply
I have done all that with the windows defender but it still happens
anything else I can try?

chloetom5
Beginner
Beginner

Favourite games : sims 4
Posts : 6
Points : 113
Reputation : 0
Join date : 2017-06-11

View user profile

Back to top Go down

Re: help very new to all this

Post by Ageha on Sun 11 Jun 2017, 19:47

I see. Did you installed any DLCs as well? Try to move your game folder to Program Files instead or move it directly to desktop and run the game.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1467
Points : 2504
Reputation : 208
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: help very new to all this

Post by chloetom5 on Sun 11 Jun 2017, 19:59

hi thanks for your help the game is now running but don't seem to have any of the expansions? I have downloaded all of them. also is it normal it seems like the older version of sims 4 (do have a legit copy of sims 4 but decided to download all from you to use the expansions.)

thanks Smile

chloetom5
Beginner
Beginner

Favourite games : sims 4
Posts : 6
Points : 113
Reputation : 0
Join date : 2017-06-11

View user profile

Back to top Go down

Re: help very new to all this

Post by Ageha on Sun 11 Jun 2017, 20:06

Ah did you perhaps installed the game with your legit base? If so, take a look at this here.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1467
Points : 2504
Reputation : 208
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: help very new to all this

Post by chloetom5 on Sun 11 Jun 2017, 20:09

ok do I just drop the pirate dlc into the base game folder?

thanks x

chloetom5
Beginner
Beginner

Favourite games : sims 4
Posts : 6
Points : 113
Reputation : 0
Join date : 2017-06-11

View user profile

Back to top Go down

Re: help very new to all this

Post by Ageha on Sun 11 Jun 2017, 20:23

Hi,


Yes, need to actually move the sims 4 folder in C:|Program Files (x86)\Origin Games\ to just C:|Program Files (x86) and copy+paste the DLCs to the Sims 4 folder.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1467
Points : 2504
Reputation : 208
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

Re: help very new to all this

Post by chloetom5 on Sun 11 Jun 2017, 20:31

sorry if I sound thick but i now cant open it without going through origin?

chloetom5
Beginner
Beginner

Favourite games : sims 4
Posts : 6
Points : 113
Reputation : 0
Join date : 2017-06-11

View user profile

Back to top Go down

Re: help very new to all this

Post by Ageha on Mon 12 Jun 2017, 16:20

Hi, 


I saw you posted in another topic, does this mean you can open the game without origin now? If so, I'll close this thread and let simmers help you with the other one.

_________________
If you're lost you can look and you will find me, time after time. 
(GMT+0800 Timezone)
avatar
Ageha
Quartermaster Rookie
The Sims 4 Mod
Quartermaster Rookie The Sims 4 Mod

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : Assassin's Creed Series, Mass Effect + Dragon Age Series, The Sims Series, Saints Row: The Third/IV, Mirror's Edge/Catalyst, BioShock Series, Jade Empire
Female Posts : 1467
Points : 2504
Reputation : 208
Join date : 2015-09-09
Age : 25
Location : Skyhold

View user profile

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum