Sims 4 stopped working with new update [SOLVED]

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Sims 4 stopped working with new update [SOLVED]

Post by Mixie on Thu 22 Jun 2017, 08:37

Ok so here is the deal. I updated my Sims 4 to the new Parenthood update. First i just had the problem on not being able to play my household and being sent back to the map overview. I looked up your fixes and followed the instruction but nothing worked, eventually I deleted my whole Sims games and re-download and install the game following instructions and now I'm caught with the Origin error. I've tried removing my mods folders, i've deleted files, I downloaded and installed the new dll links, i have the my folders in my exclusions in my security file, I've renamed my game and I installed the new update link for the game. Why.  I have done every possible fix that I've read on your forum but my game either refuses to open or allows me to play my household. I don't know what else to do, please help. Why God.
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Re: Sims 4 stopped working with new update [SOLVED]

Post by Ageha on Thu 22 Jun 2017, 22:30

Hi there,

So what is the current problem for the game right now? Is it still the origin error? Or was that solved and now instead the game won't open?

Try running the game as administrator if you have not done so and also, try checking your task manager to see if by some chance, the game is still 'running' in the background. If it is, kill the task and run the game again.

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Re: Sims 4 stopped working with new update [SOLVED]

Post by Mixie on Thu 22 Jun 2017, 22:52

Right now im getting the origin error. I've tried running my game as administrator, that didn't work, i did the task manager, that still does not help. I also tried playing a family that was in the game and a household with no CC or Mods when i was able to pull up my game and still nothing.
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Re: Sims 4 stopped working with new update [SOLVED]

Post by Ageha on Thu 22 Jun 2017, 23:04

I see. Have you tried pasting this .dll files to your game as well?

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Re: Sims 4 stopped working with new update [SOLVED]

Post by Mixie on Thu 22 Jun 2017, 23:07

Yes, i have
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Re: Sims 4 stopped working with new update [SOLVED]

Post by Ageha on Tue 27 Jun 2017, 17:00

@Mixie wrote:Yes, i have
I see. Sorry if this is late. Try moving your game folder to Program Files/Desktop. Also, if you've missed moving them out to Program Files(x86), you can do that and try running the game.

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Re: Sims 4 stopped working with new update [SOLVED]

Post by Mixie on Tue 04 Jul 2017, 06:14

Ok. so I uninstalled and reinstalled it up to 1.29 and moved it to my desktop. It opened but now i'm in the infinite loading page. I'm able to CAS and pick a house and such but that's about it.
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Re: Sims 4 stopped working with new update [SOLVED]

Post by Ageha on Tue 04 Jul 2017, 16:56

@Mixie wrote:Ok. so I uninstalled and reinstalled it up to 1.29 and moved it to my desktop. It opened but now i'm in the infinite loading page. I'm able to CAS and pick a house and such but that's about it.
Okay. Do you want to update to Parenthood? If yes, rename your Game folder to Game_ and copy + paste the parenthood update to your installation path. -> Should be desktop since you've move it. 

If no, then rename the Game folder to Game_ and re-copy + paste the Vampire update. Remember to always test the game with a 'fresh' sims 4 folder in Documents.


Though I'd recommend updating to Parenthood as well as Fitness stuff (1.31).

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Re: Sims 4 stopped working with new update [SOLVED]

Post by Mixie on Wed 05 Jul 2017, 04:54

I uninstalled everything and re-did and did the Game_ rename and its finally working now and im up to date. Thank you!! Its been over a month dealing with this, i appreciate your help.
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Re: Sims 4 stopped working with new update [SOLVED]

Post by Ageha on Wed 05 Jul 2017, 13:23

Glad to hear you've got it working now! Sometimes re-installing might help us fix things even though we've followed the instructions to a TEA. 

Feel free to open a new thread if you have any new problems while running the game.

Enjoy the game and Cheers!

Problem solved; Topic closed.

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