Sims 4 CRASHING [SOLVED]

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Sims 4 CRASHING [SOLVED]

Post by AntoniaAnto on Tue Jun 27, 2017 1:30 pm

I recently installed the Vampire and toddlers update then installed the Parenthood too. I did the thing with the temporary fix and all the steps they were there and game stopped having that infinite load and now it either crashes or the mouse stops working randomly while playing.
I turned off DEP to prevent from crashing, but nothing seem like working. Sad
PLEASE, IF ANYONE CAN HELP ME, Thanks! Smile

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Re: Sims 4 CRASHING [SOLVED]

Post by Tarac on Tue Jun 27, 2017 2:35 pm

Have look at items 5, 6 and 7 on THIS PAGE
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Re: Sims 4 CRASHING [SOLVED]

Post by AntoniaAnto on Thu Jun 29, 2017 3:22 pm

I did all of those from the beginning, but it's not working.

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Re: Sims 4 CRASHING [SOLVED]

Post by Ageha on Thu Jun 29, 2017 4:07 pm

@AntoniaAnto wrote:I did all of those from the beginning, but it's not working.
Hi,



Have you tried playing the game in lower graphic settings as well? If not, try to update to Fitness as well to see if there's a slight miracle somehow. Else, you can always open up task manager to see if your pc is using more space for your sims 4 than intended.

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Re: Sims 4 CRASHING [SOLVED]

Post by Tarac on Thu Jun 29, 2017 4:10 pm

Any mods in your games ?
Mods are at least 95% the cause of crashing.
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Re: Sims 4 CRASHING [SOLVED]

Post by AntoniaAnto on Sat Jul 01, 2017 6:19 pm

The graphics are set to medium and I don't have any mods (100% sure that I have none). I updated to Fitness as well, but the game still crashes everytime I try to play.

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Re: Sims 4 CRASHING [SOLVED]

Post by Ageha on Mon Jul 03, 2017 4:51 pm

Try clearing out the cache files or unwanted saves in Documents/Sims 4 folder. Do you have any lastCrash/Exception_#### in the mentioned folder?

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Re: Sims 4 CRASHING [SOLVED]

Post by AntoniaAnto on Tue Jul 04, 2017 1:10 pm

Thanks for the help, I finally solved the problem. I set all my graphics to low and everything is working fine. The game stopped crashing anymore and I've been playing it for more than 2 hours already. I'm very happy that I figured it out. Thank you again!  Oh my... Smile

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Re: Sims 4 CRASHING [SOLVED]

Post by Ageha on Tue Jul 04, 2017 5:13 pm

@AntoniaAnto wrote:Thanks for the help, I finally solved the problem. I set all my graphics to low and everything is working fine. The game stopped crashing anymore and I've been playing it for more than 2 hours already. I'm very happy that I figured it out. Thank you again!  Oh my... Smile
I see. If that is the case it seems that your pc can't handle 'heavy games' as well. But I'm glad to hear you're able to play it now. Remember to save frequently! Very Happy


Cheers!

Problem solved; Topic closed.

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Re: Sims 4 CRASHING [SOLVED]

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