Sims 4 Crashing [SOLVED]

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Sims 4 Crashing [SOLVED]

Post by flowelchs on Thu 06 Jul 2017, 16:15

Sims 4 keeps on crashing specially when travelling or during manage worlds Sad I tried removing all mods, cc . I started a new game and still the same outcome.
this is my lastcrash.txt (idk how to read it) thank you so much. http://www27.zippyshare.com/v/e21u1tyh/file.html


Last edited by Ageha on Mon 10 Jul 2017, 13:58; edited 2 times in total (Reason for editing : forgot the file)
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Re: Sims 4 Crashing [SOLVED]

Post by Ageha on Thu 06 Jul 2017, 16:30

Hi there,

Instead of the lastCrash, do you have any with numbers behind them? Like lastCrash_#### or lastException_#### ?



Also, have you updated to the latest version as well which is 1.31? Remember to check if your drivers are up-to-date and try running the game in windowed mode or lowering the graphics setting.

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Re: Sims 4 Crashing [SOLVED]

Post by flowelchs on Thu 06 Jul 2017, 18:22

zippyshare.com/v/geeGzz5u/file.html lastcrash , 
zippyshare.com/v/GVYCIqUy/file.html last exception
my drivers are up to date, and also the game
thank you so much
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Re: Sims 4 Crashing [SOLVED]

Post by Ageha on Thu 06 Jul 2017, 19:03


  1. I saw that you're using the Intel HD Graphics chipset. From what I've read on the sims forums. It seems that the game will most likely runs fine on the lowest setting. Or perhaps medium, depending on your memory. Users have reported that their games are likely to crash when not using a video card.

  2.  I keep seeing toddler-related error. Is it CAS? Or perhaps just the installation file? I'm not sure. If you have up till Fitness, I'd suggest re-installing Vampire (Toddler) -> Parenthood and Fitness.

  3. Was the game working before with just the base game or earlier DLCs?

  4. Try instead to move out the entire Sims 4 folder in the Documents -> Leaving you with a fresh folder when starting the game.
  5. Have you tried running in compatibility mode and see if there are any crashes?
  6. Take a look at this thread here , with possible solutions for crashing.

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Re: Sims 4 Crashing [SOLVED]

Post by flowelchs on Sat 08 Jul 2017, 17:15

I did the #4 and so far I'm not experiencing any crash. Thanks so much for the help!
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Re: Sims 4 Crashing [SOLVED]

Post by Ageha on Mon 10 Jul 2017, 13:58

@flowelchs wrote:I did the #4 and so far I'm not experiencing any crash. Thanks so much for the help!
That's good to hear! It might be a corrupted save (if you happen to save when the crash near-happens). Feel free to open a new thread if you have anymore problems/bugs.

Cheers!

Problem solved; Topic closed.

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