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Sim Family wont load

 :: The Sims 4 :: The Sims 4 in-game Support

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Sim Family wont load

Post by Darkangel102860 on Sat 08 Jul 2017, 20:10

After I make a family and  move into a house it tries to load and then sends me back to the city screen.

I completely uninstalled Sims 4 including all folders and then restarted my computer and reinstalled
I have turned off my firewall and added all the sims 4 folders to my anti virus exceptions.
No Mods or treys
My Sims 4 folder is in Program Files (X86)>Sims 4
I have deleted my Games folder and then copy and pasted Parenthood and Fitness

I am at a loss as to what I am doing wrong.

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Re: Sim Family wont load

Post by Tarac on Sun 09 Jul 2017, 10:14

I can only suggest that you, again, delete the folder Game from your install folder The Sims 4 and re-copy/paste the folder Game from Fitness back to your install folder.
If you have folders Game and Game_ then delete them both.
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Re: Sim Family wont load

Post by Darkangel102860 on Sun 09 Jul 2017, 14:30

Alright I'll try that and get back to you on if it works  Very Happy

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Re: Sim Family wont load

Post by Darkangel102860 on Sun 09 Jul 2017, 15:08

Unfortunately that didn't work either, maybe I should delete everything and start from scratch again?


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Re: Sim Family wont load

Post by Ageha on Mon 10 Jul 2017, 16:32

@Darkangel102860 wrote:

Unfortunately that didn't work either, maybe I should delete everything and start from scratch again?

You can try to re-install the game pack by pack and see where it starts. If the Fitness is causing the 'back to map screen' error, I'd suggest for the time being, to stick to Parenthood if you want to load your game. Remember to test out your game with a fresh folder in Documents -> Take out the Sims 4 folder and put it to Desktop.

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Re: Sim Family wont load

Post by Darkangel102860 on Mon 10 Jul 2017, 17:20

Cool, I'll try that, I'm sorry about the replies caps,it wasn't that way before I sent it Embarrassing...

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Re: Sim Family wont load

Post by Ageha on Mon 10 Jul 2017, 17:48

@Darkangel102860 wrote:Cool, I'll try that, I'm sorry about the replies caps,it wasn't that way before I sent it :$
Haha, no worries! Do keep us updated!  Very Happy

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