Sims 4 won't start.

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Sims 4 won't start.

Post by Kayla33902 on Tue 25 Jul 2017, 20:30

Hi, I recently just installed all the Sims 4 expansions, and followed all the directions as according to this topic, http://games4theworld.bestgoo.com/t31049-another-manual-how-to-install-the-sims-4-and-dlc-s?highlight=the+sims+4

Although after I was done installing, I ran the game as an administrator and its not starting up. I have followed all the directions and I dont know why this is happening.

//EDIT

Ok nevermind, now we have a new problem. I got it to start but it says origin is not running??




Mod edit: moved to the right section.

- The_gh0stm4n

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Re: Sims 4 won't start.

Post by Tarac on Tue 25 Jul 2017, 21:57

Kayla33902 wrote:Ok nevermind, now we have a new problem. I got it to start but it says origin is not running??
well, you must have skipped something:

Have you moved your install folder out of the folder Electronic Arts ?
Have you turned off your anti-virus during unpacking with winrar
Have you placed your new install folder in the exceptions of your anti-virus
Arw you sure Origin is not running anywhere on your computer ?
Are you sure you created a shortcut of TS$ or TS4_x64 on your desktop and not just a copy of these files ?
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Re: Sims 4 won't start.

Post by Tigress7 on Sun 30 Jul 2017, 06:58

I actually have that origin is running issue. I did move my folder to my documents but i out it back. I was trying to get my mod and tray folders.... But I cant seem to fix the issue and ive been at this 2 days...

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Re: Sims 4 won't start.

Post by Tarac on Sun 30 Jul 2017, 09:43

Tigress7 wrote:I actually have that origin is running issue. I did move my folder to my documents but i out it back. I was trying to get my mod and tray folders.... But I cant seem to fix the issue and ive been at this 2 days...
When you've moved your game to Documents and back, you've lost the required folder The Sims 4 in Documents and apparently merged the 2 folders.

Folder in Program Files:



Folder in Documents:

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Re: Sims 4 won't start.

Post by Tigress7 on Sun 30 Jul 2017, 17:06

Ok so after I posted this. I completely uninstalled the sims. I reinstalled the game and the ext one at a time. I dont have any anti virus active. So what I did was when I did the get to work I unzipped the files straight into the EA The sims 4 folder and hit yes to all to replace the old folders. But even with using the shortcut the game made its self. It says Origin is not running make sure orgin is running before start or something along thos lines.  So im not sure what is going on. So do i have to dowload orgin on my pc? I dont have it.

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Re: Sims 4 won't start.

Post by Tarac on Sun 30 Jul 2017, 17:55

Tigress7 wrote:Ok so after I posted this. I completely uninstalled the sims. I reinstalled the game and the ext one at a time. I dont have any anti virus active. So what I did was when I did the get to work I unzipped the files straight into the EA The sims 4 folder and hit yes to all to replace the old folders. But even with using the shortcut the game made its self. It says Origin is not running make sure orgin is running before start or something along thos lines.  So im not sure what is going on. So do i have to dowload orgin on my pc? I dont have it.
Unzipped files into the EA The Sims 4 folder. ?????
I hope you didn.t do it into Documents\Electronic Arts\The Sims 4 but in Program Files (x86)\The Sims 4
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Re: Sims 4 won't start.

Post by Loonieloose on Sun 30 Jul 2017, 17:57

After installing the base game, YOU MUST MOVE THE SIMS $ FOLDER OUT OF THE ORIGIN GAMES FOLDER. Move, not copy paste. Do not extract any other folders directly into the sims 4 folder. Extract them first, then COPY PASTE them into the sims 4 folder which now should be situated in c/ program files (x86 ) or just program files.
when promptes click yes to everyting

And please do not install Origin!!!!!!!!!!!!!!!!!!!!!!!!!!


Last edited by Loonieloose on Sun 30 Jul 2017, 17:58; edited 1 time in total (Reason for editing : add text)

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Re: Sims 4 won't start.

Post by Tigress7 on Sun 30 Jul 2017, 21:30

Ok thank you, I think that's where i got confused. So I need to take the sims 4 folder and move it. leave the Electric Arts where it is n then extract the rest in a sub folder n paste them one at a time after eh extraction. I am uninstalling again

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Re: Sims 4 won't start.

Post by Tigress7 on Sun 30 Jul 2017, 22:34

Now this it msg im getting. Installed the game. then Moved the sims 4 folder to x86. I dont know that im doing wrong I just dont understand...


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Re: Sims 4 won't start.

Post by Tarac on Sun 30 Jul 2017, 22:57

Just delete the file GameVersion.txt from Documents\Electronic Arts\The Sims 4

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Re: Sims 4 won't start.

Post by Tigress7 on Mon 31 Jul 2017, 22:26

That didnt work either. I just tried both the app exe and both gave the same error. Then I also tried going in the x86prg the sims 4 game bin that doesnt work from there . So I really dont know why I am having such a hard time with this install...

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