Installation Problem

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Installation Problem

Post by MichelleHuv on Sat 12 Aug 2017, 15:29

Helloo,

I've downloaded the sims 4 like i needed to. Now that i try to install it i get an choice between: change, repair and delete. I don't know why this happened. I'm Dutch so my screenshot is in dutch. this may not be the exact words. I really hope someone can tell me what to do with this.

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Re: Installation Problem

Post by MichelleHuv on Sat 12 Aug 2017, 15:31


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Re: Installation Problem

Post by Tarac on Sat 12 Aug 2017, 16:40

Most probably you already have an installation of the Sims 4, maybe even an interrupted one.
So select Delete (Verwijderen) and then repeat the installation again.
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Re: Installation Problem

Post by MichelleHuv on Sat 12 Aug 2017, 16:54

i deleted the sims 4 that was allready on my computer before downloading this. I deleted it fully, theres nothing left. I still have origin on my laptop for other games. Could that be it? And do i have to delete full origin? Because there are still games i play on it

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Re: Installation Problem

Post by Tarac on Sat 12 Aug 2017, 17:00

@MichelleHuv wrote:i deleted the sims 4 that was allready on my computer before downloading this. I deleted it fully, theres nothing left. I still have origin on my laptop for other games. Could that be it? And do i have to delete full origin? Because there are still games i play on it
Have you restarted your PC in between ?
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Re: Installation Problem

Post by MichelleHuv on Sat 12 Aug 2017, 17:05

so, i've got in installed now but i get an error that says unable to start: initialization error at start up. Help please xD

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Re: Installation Problem

Post by Ageha on Sun 13 Aug 2017, 15:19

@MichelleHuv wrote:so, i've got in installed now but i get an error that says unable to start: initialization error at start up. Help please xD
Hi there,

You can take a look at this thread here , which basically tells you what you need to do to your anti-virus/windows defender if you had not done so at the beginning. If you're unsure of what needs to be done or have any other questions, do post them here and someone will get back to you.

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