How to fix the error code sims 4

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How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 16:36

I was wondering if there is a way to fix error code 22 ?

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Re: How to fix the error code sims 4

Post by Ageha on Thu 17 Aug 2017, 16:42

Hi there,

What is that error exactly? I've searched for it, and found two (?) problems, 1) Save game is newer version and 2) Error when saving. And it actually seems like a corrupted save somehow?

Have you tried renaming the Sims 4 folder in Documents to Sim4backup (or anything really) and then run the game to see if the error is still there? If it's not, then you can put in your saves again and see if the error appeared. If it does, it's likely cause by a corrupted save, you can try to revert back to an earlier version of the save though.

But do confirm with me what the exact error was since I think I'm assuming too much. Lol.

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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 16:52

tbh both, I really dont know how it happened because I was just playing it yesterday and everything was great and now I get the issue that the savegame is newer than the version of the game currently installed. I reinstalled my game while ago but was running fine.

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Re: How to fix the error code sims 4

Post by Tarac on Thu 17 Aug 2017, 16:54

I suggest you remove the file GameVersion from Documents\Electronic Arts\The Sims 4
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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 17:02

Thank you both Smile , I have done that already I have tried to backup my sims 4 folder then remove it again, but nothing really helped.

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Re: How to fix the error code sims 4

Post by Tarac on Thu 17 Aug 2017, 17:07

When a new folder in Documents\Electronic Arts\The sims 4 doesn't do the trick, it looks like your The Sims 4 folder in Program Files is damaged.
Install again and in case you deleted your downloads for the various packs, let ZLOrigin repair your game
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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 17:27

@Tarac wrote:When a new folder in Documents\Electronic Arts\The sims 4 doesn't do the trick, it looks like your The Sims 4 folder in Program Files is damaged.
Install again and in case you deleted your downloads for the various packs, let ZLOrigin repair your game


I did install my game almost week ago or kinda longer and I will try now again but I was wondering if there are other ways to fix my problem without having to do it over and over again. Smile

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Re: How to fix the error code sims 4

Post by Tarac on Thu 17 Aug 2017, 17:29

@Dariozy wrote:
@Tarac wrote:When a new folder in Documents\Electronic Arts\The sims 4 doesn't do the trick, it looks like your The Sims 4 folder in Program Files is damaged.
Install again and in case you deleted your downloads for the various packs, let ZLOrigin repair your game


I did install my game almost week ago or kinda longer and I will try now again but I was wondering if there are other ways to fix my problem without having to do it over and over again. Smile
By far the best way is ZLOrigin.
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Re: How to fix the error code sims 4

Post by iQMM on Thu 17 Aug 2017, 17:36

Hi,
You can also try to:


Clean game cache: localthumbcache.package
                             cache
                             cachestr
                             cachewebkit
                             lotcachedData

Close background programs: Cloud applications (OneDrive, Dropbox etc.).
                                           Torrent clients and download managers.
                                           VoIP programs.
                                            Proxy.

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Re: How to fix the error code sims 4

Post by Ageha on Thu 17 Aug 2017, 17:38

@Tarac wrote:
@Dariozy wrote:I did install my game almost week ago or kinda longer and I will try now again but I was wondering if there are other ways to fix my problem without having to do it over and over again. Smile
By far the best way is ZLOrigin.
Else, if by chance you have not yet update to Fitness, update your game and see if it helps. 

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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 18:03

@iQMM wrote:
Close background programs: Cloud applications (OneDrive, Dropbox etc.).
                                           Torrent clients and download managers.
                                           VoIP programs.
                                            Proxy.


I have Skype running in background but do not think it is the problem

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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 18:05

@Ageha wrote:Else, if by chance you have not yet update to Fitness, update your game and see if it helps. 

I have fitness already Smile

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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 18:06

I'll try ZLOrigin.

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Re: How to fix the error code sims 4

Post by Ageha on Thu 17 Aug 2017, 18:09

I see, I think in the meantime you can install the game via ZLOrigin for now, since you can installed it to a different location so it won't mess with your current one. But like Tarac mentioned, if your installed game is corrupted/damaged, then re-installing everything is inevitable. 

EDIT: Welp, i refresh the page and you posted the ZLOrigin reply and i'm like, oh, i was saying that (literally). Anyway, with ZLOrigin, you can choose which DLCs to install so in a way, it helps to save 'space'. Do read the guide carefully and keep us updated! No rush though! Very Happy

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Re: How to fix the error code sims 4

Post by iQMM on Thu 17 Aug 2017, 18:15

@Dariozy wrote:

I have Skype running in background but do not think it is the problem

Skype is a VoIP program.

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Re: How to fix the error code sims 4

Post by Dariozy on Thu 17 Aug 2017, 18:26

@iQMM wrote:
Skype is a VoIP program.


I feel a shamed,Lol. Closed it and did restart my PC and my problem is sovled. Thank you!
Also, thanks Ageha & Tarac Very Happy

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