20 Minutes into playing Game Crashes?

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20 Minutes into playing Game Crashes?

Post by fluffypumpkin on Thu 31 Aug 2017, 11:45

I followed all the directions on how to install the sims correctly, I even repeated steps 7 on up.. I also lowered my graphics as well. I'm not sure as to why I'm not able to play any more than 20 minutes. The first time it crashed I was in the middle of build mode. It turned my screen black and completely froze up my computer.. The second time it did I was trying to go to the map of the city and got a crash message. I still have the logs if needed. Has anyone gone through the same issue and is anyone able to help? Thank you in advance! Smile

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Re: 20 Minutes into playing Game Crashes?

Post by Tarac on Thu 31 Aug 2017, 11:50

Besides the use of custom-content, overheating is a common cause for crashes.
Check the ventilation-slots of your computer.
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Re: 20 Minutes into playing Game Crashes?

Post by The_gh0stm4n on Fri 01 Sep 2017, 20:10

fluffypumpkin wrote:I followed all the directions on how to install the sims correctly, I even repeated steps 7 on up.. I also lowered my graphics as well. I'm not sure as to why I'm not able to play any more than 20 minutes. The first time it crashed I was in the middle of build mode. It turned my screen black and completely froze up my computer.. The second time it did I was trying to go to the map of the city and got a crash message. I still have the logs if needed. Has anyone gone through the same issue and is anyone able to help? Thank you in advance! Smile


Hello,

You may also want to give these tips here a shot, if you haven't already:
http://games4theworld.bestgoo.com/t21728-the-sims-4-crashes-freezes-causes-shutdowns-possible-fixes-updated-on-18-07-2016

Good luck!

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